# Forrester * **Definition:** Forrester is a leading global research and advisory firm that provides insights and analysis on technology, marketing, customer experience, and business strategy to help organizations make informed decisions. * **Taxonomy:** Key Sources / US National / Forrester ## News * Selected news from the source **Forrester**, for healthcare technology leaders * 123 news items are in the system for this source * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Topics | | --- | --- | --- | | 5/19/2025 | [**Agentic AI and IT Maturity: Bridging the Gap Between ServiceNow's Vision And The IT Reality**](https://www.forrester.com/blogs/agentic-ai-and-it-maturity-bridging-the-gap-between-servicenows-vision-and-the-it-reality/) | [[Security]]; [[Vision]]; [[Strategy]] | | 5/14/2025 | [**The Future Is Now With AIOps: Transforming IT Operations In Volatile Times**](https://www.forrester.com/blogs/the-future-is-now-with-aiops-transforming-it-operations-in-volatile-times/) | [[AIOps]] | | 5/7/2025 | [**Tackling Cloud Security: US Federal Edition - Forrester**](https://www.forrester.com/blogs/tackling-cloud-security-us-federal-edition/) | [[Compliance]]; [[Strategy]]; [[Hybrid Computing]] | | 5/7/2025 | [**Racing Ahead: Emerging Technology Adoption In The APAC Region - Forrester**](https://www.forrester.com/blogs/racing-ahead-emerging-technology-adoption-in-the-apac-region/) | [[Agentic Systems]]; [[Generative AI Solutions]]; [[Synthetic Data]] | | 5/1/2025 | [**SLED CIOs: Brace For DOGE Impact**](https://www.forrester.com/blogs/sled-cios-brace-for-doge-impact/) | [[Medicaid Cuts]] | | 4/18/2025 | [**Transforming Enterprise Business Apps With Powerful AI Ecosystems and Marketplaces**](https://www.forrester.com/blogs/transforming-enterprise-business-apps-with-powerful-ai-ecosystems-and-marketplaces/) | [[Governance]]; [[Industry Clouds]]; [[Security]] | | 3/28/2025 | [**NVIDIA GTC 2025: Reasoning And Robotics Converge - Forrester**](https://www.forrester.com/blogs/nvidia-gtc-2025-reasoning-and-robotics-converge/) | [[Operational Costs]]; [[Training]]; [[System Performance]] | | 3/24/2025 | [**Salesforce Launches Agentforce: What Technology Leaders Need To Know - Forrester**](https://www.forrester.com/blogs/salesforce-launches-agentforce-what-technology-leaders-need-to-know/) | [[Coaching]] | | 3/10/2025 | [**Key Questions For Tackling Technical Debt**](https://www.forrester.com/blogs/key-questions-for-tackling-technical-debt/) | [[Strategy]]; [[Technical Debt]] | | 1/31/2025 | [**SAP Makes Significant Leadership Changes Along With Strong FY 2024 Results**](https://www.forrester.com/blogs/sap-makes-significant-leadership-changes-along-with-strong-fy2024-results/) | [[Marketing]]; [[Executive Team]]; [[Leadership Changes]] | | 1/29/2025 | [**DeepSeek Unleashes Smaller-Footprint Models That Can Transform AIOps From Cloud To Edge**](https://www.forrester.com/blogs/deepseek-unleashes-smaller-footprint-models-that-can-transform-aiops-from-cloud-to-edge/) | [[AI-Driven Tools]]; [[Synthetic Data]]; [[AI in Claims Processing]] | | 12/11/2024 | [**TeamViewer Acquires 1E: What It Means - Forrester**](https://www.forrester.com/blogs/teamviewer-acquires-1e-what-it-means/) | [[Organizational Strategy]]; [[Acquisition]]; [[Customer Focus]] | | 10/31/2024 | [**Navigating The Convergence Of Edge Computing, IoT, And OT With AIOps**](https://www.forrester.com/blogs/navigating-the-convergence-of-edge-computing-iot-and-ot-with-aiops/) | [[Real-Time Data]]; [[Cybersecurity Investments]]; [[AI and Data Analytics]] | | 10/30/2024 | [**Embracing AIOps: Revolutionizing DevOps And Agile Methodologies - Forrester**](https://www.forrester.com/blogs/embracing-aiops-revolutionizing-devops-and-agile-methodologies/) | [[Methodologies]]; [[Business Agility]]; [[Healthcare Collaboration Tools]] | | 10/29/2024 | [**HLTH 2024: Bold Commitments and Key Takeaways - Forrester**](https://www.forrester.com/blogs/hlth-2024-bold-commitments-and-key-takeaways/) | [[AI in Oncology]]; [[AI and Automation]]; [[Healthcare Artificial Intelligence]] | | 10/29/2024 | [**Transforming Enterprise Networks With AIOps: A New Era Of Intelligent Connectivity**](https://www.forrester.com/blogs/transforming-enterprise-networks-with-aiops-a-new-era-of-intelligent-connectivity/) | [[Hybrid Computing]]; [[Infrastructure Management]]; [[Automation]] | | 10/13/2024 | [**Forrester's 2024 Enterprise Architecture Award Winner And Finalists For APAC**](https://www.forrester.com/blogs/forresters-2024-enterprise-architecture-award-winner-and-finalists-for-apac/) | [[Collaboration]]; [[Architecture Planning]]; [[Technology Strategy]] | | 10/10/2024 | [**GenAI: The Time Is Now For Health Insurers To Embrace Innovation And Change Management**](https://www.forrester.com/blogs/genai-the-time-is-now-for-health-insurers-to-embrace-innovation-and-change-management/) | [[Security Risks]]; [[Generative AI Tools]]; [[Generative AI Adoption]] | | 9/25/2024 | [**New Research: The Intelligent Healthcare Organization Is Bound To Exist - Forrester**](https://www.forrester.com/blogs/new-research-the-intelligent-healthcare-organization-is-bound-to-exist/) | [[Digital Health Integration]]; [[Clinical AI]]; [[Agentic AI]] | | 9/23/2024 | [**Avoiding Digital Imperialism In Age Of AI - Forrester**](https://www.forrester.com/blogs/avoiding-digital-imperialism-in-age-of-ai/) | [[Advisory]]; [[Influence]]; [[ChatGPT]] | | 8/27/2024 | [**US Consumer Financial Health Analysis, Q2 2024 - Forrester**](https://www.forrester.com/blogs/us-consumer-financial-health-analysis-q2-2024/) | [[Strategy]]; [[Product Management]] | | 8/16/2024 | [**Generative AI Impact On Clinicians: Bringing The Fever Down - Forrester**](https://www.forrester.com/blogs/generative-ai-impact-on-clinicians-bringing-the-fever-down/) | [[Generative AI]]; [[IT Operations]]; [[Technology Management]] | | 8/14/2024 | [**What Will It Take To Eliminate Medical Deserts? - Forrester**](https://www.forrester.com/what-it-means/ep379-medical-deserts/) | [[Edge Computing in Healthcare]]; [[AI and Machine Learning]]; [[AI in Mental Health]] | | 7/17/2024 | [**The Benefits And Challenges Of Industry Clouds - Forrester**](https://www.forrester.com/what-it-means/ep375-industry-clouds/) | [[Cloud Solutions]]; [[Enterprise Healthcare CTO]]; [[Innovation]] | | 7/16/2024 | [**Happy AI Appreciation Day! (Yes, That's A Thing.) - Forrester**](https://www.forrester.com/blogs/ai-appreciation-day-2024/) | [[Generative AI Tools]]; [[Mental Health Crisis]]; [[Customer Experience]] | ## Recent Stories (Some LLM-derived content — please confirm with above primary sources) ### Topics Covered - **AIOps**: The integration of AI into IT operations to enhance efficiency, speed, and reliability in software development and deployment. - **Edge Computing and IoT**: The convergence of edge computing, IoT, and operational technology reshaping IT operations and enhancing performance. - **Healthcare Challenges**: The expansion of medical deserts and the impact of generative AI on healthcare organizations. - **Generative AI**: The anticipated transformative impact of generative AI in various sectors, including healthcare and public services. - **Cybersecurity**: The challenges faced by European businesses regarding cybersecurity threats and regulatory issues. - **Industry Clouds**: The emergence of specialized cloud solutions tailored to specific industry needs. - **Digital Employee Experience**: The consolidation of the DEX market exemplified by TeamViewer's acquisition of 1E. - **SAP Financial Results**: SAP's better-than-expected Q4 2024 results and its focus on AI and carbon accounting solutions. ### Organizations Mentioned - **Forrester**: A research and advisory firm providing insights on technology and market trends. - **TeamViewer**: A leader in remote support, acquiring 1E to enhance its digital employee experience offerings. - **1E**: A company providing proactive IT support, recently acquired by TeamViewer. - **Microsoft**: A technology company launching the Microsoft Entra Suite to compete in the security service edge market. - **Express Scripts**: A pharmacy benefit manager filing a lawsuit against the FTC regarding market concentration concerns. - **SAP**: A software company reporting strong financial results and focusing on AI and carbon accounting solutions. - **American Medical Association**: An organization that conducted a study revealing concentration risks in the pharmacy benefit manager market. - **DeepSeek**: A company announcing advancements in running large language models on edge devices.