# Retail Health * **Definition:** A model of healthcare delivery that provides medical services in retail settings, such as pharmacies or urgent care clinics, focusing on convenience, accessibility, and consumer-friendly, cost-effective primary care services. * **Taxonomy:** Healthcare Topics / Retail Health ## News * Selected news on the topic of **Retail Health**, for healthcare technology leaders * 1.3K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/29/2025 | [**We Go Further Together: Calling for Collaborations, An Actionable Context for AHIP 2025**](https://www.healthpopuli.com/2025/05/29/we-go-further-together-calling-for-collaborations-an-actionable-context-for-ahip-2025/) | [[Health Populi]] | | 5/22/2025 | [**CVS names new president of Oak Street Health**](https://www.healthcaredive.com/news/oak-street-president-creagh-milford-cvs/748758/) | [[Healthcare Dive]] | | 5/22/2025 | [**Court approves fire sale of most of Rite Aid's pharmacy assets - HealthLeaders Media**](https://www.healthleadersmedia.com/ceo/court-approves-fire-sale-most-rite-aids-pharmacy-assets) | [[HealthLeaders Media]] | | 5/19/2025 | [**Qting AI Tools for Healthcare With Northwestern Medicine**](https://healthtechmagazine.net/article/2025/05/qa-evaluating-ai-tools-healthcare-northwestern-medicine) | [[HealthTech Magazine]] | | 5/2/2025 | [**Diagnostic Advancements Create Opportunity For Retail Health - Forbes**](https://www.forbes.com/councils/forbesbusinesscouncil/2025/05/02/diagnostic-advancements-create-opportunity-for-retail-health/) | [[Forbes]] | | 4/6/2025 | [**Intermountain Health names leader of Nevada children's hospital, and more - MED MOVES**](https://www.chiefhealthcareexecutive.com/view/intermountain-health-names-leader-of-nevada-children-s-hospital-and-more-med-moves) | [[Chief Healthcare Executive]] | | 12/11/2024 | [**Meanwhile at HLTH2024: Other Interesting and Important Stories - Healthcare IT Today**](https://www.healthcareittoday.com/2024/12/11/meanwhile-at-hlth2024-other-interesting-and-important-stories/) | [[Healthcare IT Today]] | | 12/4/2024 | [**Why One Investor Still Believes in Retail Health**](https://medcitynews.com/2024/12/investor-retail-health/) | [[MedCity News]] | | 10/16/2024 | [**12 Compelling Sessions to Check Out at HLTH 2024 - MedCity News**](https://medcitynews.com/2024/10/12-compelling-sessions-to-check-out-at-hlth-2024/) | [[MedCity News]] | | 10/4/2024 | [**Most Healthcare Organizations Have Paid $500K or More in Ransom Post-Cyberattack, Report Says**](https://medcitynews.com/2024/10/healthcare-cybersecurity-ransomware/) | [[MedCity News]] | | 9/24/2024 | [**Why these imminent disruptors are scaring physicians**](https://www.beckersasc.com/leadership/why-these-imminent-disruptors-are-scaring-physicians.html) | [[Beckers ASC Review]] | | 9/11/2024 | [**Get Ready for HLTH 2024: A Preview Guide**](https://medcitynews.com/2024/09/get-ready-for-hlth-2024-a-preview-guide/) | [[MedCity News]] | | 9/3/2024 | [**The Death of Retail Health - Healthcare IT Today Podcast Episode 148**](https://www.healthcareittoday.com/2024/09/03/the-death-of-retail-health-healthcare-it-today-podcast-episode-148/) | [[Healthcare IT Today]] | | 8/30/2024 | [**The healthcare disruptors most affecting physicians - Becker's ASC**](https://www.beckersasc.com/leadership/the-healthcare-disruptors-most-affecting-physicians.html) | [[Beckers ASC Review]] | | 8/13/2024 | [**PracticeTek Appoints Mike Sharp as President, Heralding a New Era of Innovation in Retail Healthcare**](http://www.businesswire.com/news/home/20240813709885/en/PracticeTek-Appoints-Mike-Sharp-as-President-Heralding-a-New-Era-of-Innovation-in-Retail-Healthcare/?feedref=JjAwJuNHiystnCoBq_hl-RLXHJgazfQJNuOVHefdHP-D8R-QU5o2AvY8bhI9uvWSD8DYIYv4TIC1g1u0AKcacnnViVjtb72bOP4-4nHK5ieT3WxPE8m_kWI77F87CseT) | [[Business Wire]] | | 8/13/2024 | [**Elevating Clinical Excellence: The Vital Role of Interoperability**](https://www.healthitanswers.net/elevating-clinical-excellence-the-vital-role-of-interoperability/) | [[Health IT Answers]] | | 8/1/2024 | [**Connecting Health Data: Powering Clinical Research, Patient Engagement Programs and More**](https://www.healthcareittoday.com/2024/08/01/connecting-health-data-powering-clinical-research-patient-engagement-programs-and-more/) | [[Healthcare IT Today]] | | 7/30/2024 | [**Kaiser Permanente**](https://medcitynews.com/tag/kaiser-permanente/) | [[MedCity News]] | | 7/19/2024 | [**The Shifting AI Landscape - MedCity News**](https://medcitynews.com/2024/07/the-shifting-ai-landscape/) | [[MedCity News]] | | 7/12/2024 | [**What's Included In HHS' New Interoperability Proposal?**](https://medcitynews.com/2024/07/hhs-onc-healthcare-technology/) | [[MedCity News]] | | 7/12/2024 | [**Check Out the Roster of Healthcare Innovators Taking Part in INVEST Digital Health in Dallas**](https://medcitynews.com/2024/07/check-out-the-roster-of-healthcare-innovators-taking-part-in-invest-digital-health-in-dallas/) | [[MedCity News]] | | 7/11/2024 | [**Why Patient Experience is Crucial to Healthcare Innovation - HealthLeaders Media**](https://www.healthleadersmedia.com/innovation/why-patient-experience-crucial-healthcare-innovation) | [[HealthLeaders Media]] | | 6/25/2024 | [**Empowering Independence: The Rising Role of MLTSS in Medicaid Evolution**](https://medcitynews.com/2024/06/empowering-independence-the-rising-role-of-mltss-in-medicaid-evolution/) | [[MedCity News]] | | 6/16/2024 | [**Is Corporatization Killing Primary Care?**](https://medcitynews.com/2024/06/is-corporatization-killing-primary-care/) | [[MedCity News]] | | 2/27/2023 | [**Will Retail Health Really Disrupt Healthcare?**](https://www.forbes.com/sites/davidchou/2023/02/27/will-retail-health-really-disrupt-healthcare/) | [[Forbes]] | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **Walgreens**: Another key player in retail health, offering various healthcare services to consumers. - **Kroger Health**: Enhancing healthcare initiatives through partnerships to promote healthier choices. - **PracticeTek**: A company aiming to transform retail healthcare through innovative software solutions. - **CVS Health**: A major player in retail health facing scrutiny over its business practices and undergoing strategic reviews. - **Amazon**: Entering the retail health space with initiatives like Amazon Pharmacy and telehealth services, aiming to leverage its logistics and technology capabilities. - **Walgreens Boots Alliance**: Another significant player in retail health, focusing on expanding healthcare services through partnerships and in-store clinics. - **Walmart Health**: A retail health provider that has closed all health centers and virtual care services due to challenges in healthcare delivery. - **Kaiser Permanente**: A healthcare system collaborating with Target to provide convenient access to healthcare services within retail locations. - **CVS**: A retail pharmacy and healthcare company that has been involved in providing consumer-friendly healthcare services. - **Freshpaint**: A healthcare technology company focused on privacy compliance and marketing solutions for healthcare organizations. - **Springfield Clinic**: Investing in digital health tools to enhance patient engagement and streamline healthcare processes. - **Elation Health**: Primary care-focused technology company utilizing EHR and AI solutions to enhance care accessibility. - **Cardio Diagnostics Holdings, Inc.**: Offers clinical blood tests for cardiovascular health, expanding access through retail partnerships. ### Partnerships and Collaborations - **Kroger Health and bitewell**: Partnering to create a food scoring system to integrate nutrition data into patient care. - **CBTS and Retail Tech Inc.**: Collaborating to showcase IT management solutions at NRF '25 to enhance retail operations. - **Kaiser Permanente and Target**: This collaboration operates clinics within Target stores, enhancing access to retail healthcare services. - **Meijer and Family Medicine Specialists**: Collaborating to provide accessible cardiovascular health services in retail locations. - **Healthcare Organizations and Digital Health Vendors**: Partnerships aimed at improving patient experience and reducing administrative burdens. - **Family Medicine Specialists and Meijer**: Collaboration to provide accessible cardiovascular care through retail locations. - **CVS Health and Oak Street Health**: CVS Health's planned acquisition of Oak Street Health to enhance its primary care capabilities. - **Dollar General and DocGo**: Ended their mobile clinic pilot after 18 months, reflecting challenges in retail healthcare. - **CVS Health and Epic**: Partnership to engage in value-based care and track patient data through electronic health records. - **GE HealthCare and Amazon Web Services**: A partnership aimed at developing AI tools for analyzing medical data. - **Hinge Health and Midi Health**: Collaboration to provide clinical care and movement-based menopause support. - **Freshpaint and Threshold**: Freshpaint secured funding to expand its healthcare privacy platform, emphasizing the importance of privacy in healthcare marketing. - **Pear Therapeutics and EtectRx**: Collaboration to develop products that integrate medication adherence data with digital therapeutics. - **Surescripts with Cleveland Clinic and OptumRx**: Working to streamline the prior authorization process to reduce provider burnout. - **Bon Secours Mercy Health and Royal Philips**: A 10-year partnership to standardize patient monitoring systems across hospitals, aiming to improve care delivery and reduce costs. - **Talkspace and Bicycle Health**: Partnership enabling referrals between addiction services and mental health treatment. - **Simplify Healthcare and Capgemini**: Strategic partnership to enhance member experience for payers and improve operational efficiency. - **Blue Shield of California and Salesforce**: Collaboration aimed at streamlining the prior authorization process for healthcare services. - **Walmart and Mayo Clinic**: Walmart's Cancer Centers of Excellence program partners with Mayo Clinic to provide specialized cancer care for employees. - **CVS Health and Aetna**: CVS has integrated MinuteClinic as an in-network primary care provider for Aetna plan members, enhancing access to care. ### Innovations, Trends, and Initiatives - **Retail Health Models**: Retail health organizations are exploring consumer-friendly and cost-effective primary care models, though their sustainability is uncertain. - **Retail Health Market Growth**: Forecasts indicate that nontraditional players could capture up to 30% of the primary care market by 2030. - **Retail Health Expansion**: CVS Health is expanding its MinuteClinics to provide primary care services, addressing long wait times for patients. - **HLTH 2024 Conference**: Scheduled for October 20-23, focusing on advancements in healthcare programming, including retail health and telemedicine. - **Consumer Health Data Utilization**: Increasing recognition of consumer healthcare data as a valuable asset for enhancing digital health programs. - **Food as Medicine Movement**: Healthcare organizations are establishing teams for food and nutrition to improve health outcomes. - **AI in Retail Health**: Companies like Ada Health are utilizing AI-driven symptom checkers to enhance patient engagement and care delivery. - **Expansion of Retail Clinics**: CVS Health and Walmart are increasing the number of retail clinics to provide accessible healthcare services, focusing on preventive care. - **Digital Health Tools**: Healthcare organizations are leveraging telehealth and digital portals to enhance patient experiences and streamline processes. - **Digital Front Door Initiatives**: Healthcare organizations like Jefferson Health are implementing technologies to streamline patient triage and navigation processes. - **Healthcare Privacy Solutions**: Freshpaint's platform aims to help healthcare organizations navigate privacy regulations while optimizing patient engagement. - **Elation Health's Growth**: Achieved over one million patient visits monthly, emphasizing the importance of physician-patient relationships. - **Telehealth Initiatives**: Promoting health equity by ensuring access to care through innovative technology solutions. - **Telehealth Kiosks Market Growth**: Projected to grow significantly, driven by demand for accessible medical care in underserved areas. - **Virtual Care Expansion**: Fabric aims to leverage its acquisition of MeMD to expand virtual care offerings and improve behavioral health services. - **Telehealth Expansion**: The growing acceptance of telehealth services is reshaping patient-provider interactions and improving access to care. - **Home-Based Care Programs**: Health systems are increasingly offering home-based care programs to reduce readmissions and improve patient outcomes. - **Subscription Services**: Amazon's RxPass offers a low-cost subscription for prescription medications, enhancing access for consumers. - **Corporate Ownership in Healthcare**: Over 48% of U.S. physician practices are now owned by hospitals or corporate entities, impacting independent primary care. ### Challenges and Concerns - **Sustainability of Retail Health Models**: Retail healthcare models face challenges in establishing sustainable services, leading to closures and scaled-back expansions. - **Retail Health Restructuring**: Major players like Walgreens, CVS, and Walmart are undergoing significant restructuring amid market challenges. - **Retail Health Expansion Challenges**: Retailers like Walmart and Walgreens face significant hurdles in expanding healthcare delivery, leading to closures of health centers. - **Public Trust Issues**: The decline in public trust in traditional healthcare institutions poses a challenge for retail health providers as they seek to establish credibility. - **Sustainability of Retail Health**: The closure of Walmart's health centers raises questions about the future viability of retail-based healthcare models. - **Patient Relationship Building**: Retail health providers struggle to build lasting patient relationships, which are crucial for effective healthcare delivery. - **Cybersecurity Risks**: As retail health expands, the need for robust cybersecurity measures becomes critical to protect patient data and maintain trust. - **Regulatory Pressures**: Retail health providers face challenges related to compliance with healthcare regulations and the need for interoperability among systems. - **Trust and Patient Engagement**: Retail health providers struggle to build trust and foster long-term patient relationships, which are critical for success in healthcare delivery. - **Integration with Virtual Care**: Limited geographical reach and lack of integration with virtual care hinder the effectiveness of retail clinics. - **Patient Experience**: Traditional health systems must adapt to the consumerization of healthcare to meet patient expectations for personalized and seamless experiences. - **Data Privacy and Compliance**: As healthcare organizations adopt new technologies, ensuring compliance with privacy regulations remains a significant concern. - **Rising Labor Costs**: Healthcare systems are facing persistent challenges with rising labor costs, impacting overall financial performance. - **Impact on Independent Care**: The corporatization of healthcare raises concerns about the future of independent primary care and the quality of care due to reduced clinical autonomy. - **Access to Medications**: 59% of Americans worry about accessing medications conveniently due to pharmacy closures. - **Access Barriers**: The digital divide poses challenges to equitable telehealth access, particularly for vulnerable populations.