# Patient Journey * **Definition:** The complete experience a patient has while interacting with the healthcare system, from initial contact through diagnosis, treatment, and follow-up care. * **Taxonomy:** Healthcare Topics / Patient Journey ## News * Selected news on the topic of **Patient Journey**, for healthcare technology leaders * 5.8K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/19/2025 | [**The Opportunity for Digital to Advance Women's Health: Q&A with Nicola Partridge**](https://www.pharmexec.com/view/opportunity-digital-advance-women-health-nicola-partridge) | [[PharmExec]] | | 5/19/2025 | [**Setting the stage for patient satisfaction: Clinical leaders' first contact & pre-visit strategies**](https://www.beckershospitalreview.com/orthopedics/setting-the-stage-for-patient-satisfaction-clinical-leaders-first-contact-pre-visit-strategies/) | [[Beckers Hospital Review]] | | 5/14/2025 | [**Using Real-World Data to Identify Barriers to Treatment Adoption - Healthcare IT Today**](https://www.healthcareittoday.com/2025/05/14/using-real-world-data-to-identify-barriers-to-treatment-adoption/) | [[Healthcare IT Today]] | | 5/8/2025 | [**RevSpring's Engage IQ™ Named "Best Patient Communication Solution" in 2025 MedTech ...**](https://www.prnewswire.com/news-releases/revsprings-engage-iq-named-best-patient-communication-solution-in-2025-medtech-breakthrough-awards-302449383.html) | [[PR Newswire]] | | 5/6/2025 | [**Eliminating Blind Spots in the Patient Journey**](https://medcitynews.com/2025/05/eliminating-blind-spots-in-the-patient-journey/) | [[MedCity News]] | | 4/28/2025 | [**How integrated real-world data helps identify and improve outcomes for rare disease patients**](https://www.biopharmadive.com/spons/how-integrated-real-world-data-helps-identify-and-improve-outcomes-for-rare/745490/) | [[BioPharma Dive]] | | 4/23/2025 | [**IQVIA named a front-runner in generative AI innovation by global industry research and analysis firm**](https://finance.yahoo.com/news/iqvia-named-front-runner-generative-130000931.html) | [[Yahoo Finance]] | | 4/19/2025 | [**Big Data in Healthcare Market Size to Reach USD 283.43 Billion by 2032, Fueled by AI and ...**](https://finance.yahoo.com/news/big-data-healthcare-market-size-120000546.html) | [[Yahoo Finance]] | | 4/16/2025 | [**Healthcare's Digital Payments Push Battles Fraud, Falling Margins - PYMNTS.com**](https://www.pymnts.com/healthcare/2025/healthcares-digital-payments-push-battles-rising-fraud-and-falling-margins) | [[PYMTScom]] | | 4/15/2025 | [**Bridget Duffy, MD, Joins Vital's Board of Directors, Bringing Unmatched Expertise in ...**](https://www.prnewswire.com/news-releases/bridget-duffy-md-joins-vitals-board-of-directors-bringing-unmatched-expertise-in-humanizing-the-patient-experience-302428188.html) | [[PR Newswire]] | | 4/3/2025 | [**Beyond Surveys: Why Healthcare Needs a Universal, Validated Patient Experience Metric**](https://www.beckershospitalreview.com/patient-experience/beyond-surveys-why-healthcare-needs-a-universal-validated-patient-experience-metric/) | [[Beckers Hospital Review]] | | 3/26/2025 | [**New administrative data in Truveta Data and features in Truveta Studio help researchers accelerate regulatory grade research**](https://www.globenewswire.com/news-release/2025/03/26/3049717/0/en/New-administrative-data-in-Truveta-Data-and-features-in-Truveta-Studio-help-researchers-accelerate-regulatory-grade-research.html) | [[Globe Newswire]] | | 3/26/2025 | [**InfoMC Introduces Next-Generation Technology Advancements with Microservices, FHIR Integration, and Blazor-Powered UI**](https://www.prweb.com/releases/infomc-introduces-next-generation-technology-advancements-with-microservices-fhir-integration-and-blazor-powered-ui-302411560.html) | [[PRWeb]] | | 2/25/2025 | [**Sheba Medical Center is using its data in new ways - and getting big wins**](https://www.healthcareitnews.com/news/sheba-medical-center-using-its-data-new-ways-and-getting-big-wins) | [[Healthcare IT News]] | | 2/13/2025 | [**Truveta Data expands beyond EHR data with linked closed claims for more than 200 million patients**](https://finance.yahoo.com/news/truveta-data-expands-beyond-ehr-140000389.html) | [[Yahoo Finance]] | | 1/25/2025 | [**Health IT Product News Report January 2025**](https://www.healthitanswers.net/health-it-product-news-report-january-2025/) | [[Health IT Answers]] | | 1/23/2025 | [**Relias Acquires Feedtrail to Enhance Workforce Solutions With Patient Feedback Capabilities**](https://www.healthcareittoday.com/2025/01/23/relias-acquires-feedtrail-to-enhance-workforce-solutions-with-patient-feedback-capabilities/) | [[Healthcare IT Today]] | | 1/22/2025 | [**ActiGraph Accelerates Clinical Trial Modernization With Transformational Acquisition Of ...**](https://www.clinicalleader.com/doc/actigraph-accelerates-clinical-trial-modernization-with-transformational-acquisition-of-biofourmis-life-science-business-0001) | [[Clinical Leader]] | | 1/22/2025 | [**ActiGraph Accelerates Clinical Trial Modernization With Transformational Acquisition Of ...**](http://www.clinicalleader.com/doc/actigraph-accelerates-clinical-trial-modernization-with-transformational-acquisition-of-biofourmis-life-science-business-0001) | [[Clinical Leader]] | | 12/13/2024 | [**Title: Navigating the Generative AI Journey: A Strategic Roadmap for Healthcare Organizations**](https://blogs.perficient.com/2024/12/13/title-navigating-the-generative-ai-journey-a-strategic-roadmap-for-healthcare-organizations/) | [[Perficient Healthcare]] | | 10/16/2024 | [**All Whitepapers**](https://www.pharmexec.com/whitepapers) | [[PharmExec]] | | 8/14/2024 | [**Ai4 Conference - Day 1**](https://www.healthitanswers.net/ai4-conference-day-1/) | [[Health IT Answers]] | | 8/1/2024 | [**Connecting Health Data: Powering Clinical Research, Patient Engagement Programs and More**](https://www.healthcareittoday.com/2024/08/01/connecting-health-data-powering-clinical-research-patient-engagement-programs-and-more/) | [[Healthcare IT Today]] | | 7/31/2024 | [**OM1 Supporting Alzheimer's Research and Care w/Expanded Dataset**](https://hitconsultant.net/2024/07/31/om1-supporting-alzheimers-research-and-care-w-expanded-dataset/) | [[HIT Consultant]] | | 7/1/2021 | [**Jefferson Health-backed Tendo Systems gains $50M to digitize patient journey**](https://medcitynews.com/2021/07/jefferson-health-backed-tendo-systems-gains-50m-to-digitize-patient-journey/) | [[MedCity News]] | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **OM1**: A company specializing in personalized medicine and real-world evidence research, enhancing patient journey analysis through AI. - **Courier Health**: A patient-focused CRM system designed to enhance medication adherence and patient engagement in the life sciences sector. - **Greenphire**: A company that launched the Patient Experience Dataset, a comprehensive repository of global patient-level insights aimed at improving the understanding of the patient journey in clinical trials. - **Kontakt.io**: Provider of a Patient Flow solution that enhances patient tracking and operational efficiency. - **Dignity Health**: Focuses on improving patient experience through genuine engagement and health equity, shifting from traditional satisfaction metrics. - **Zappix**: A digital patient engagement platform integrated with Epic to improve patient interactions. - **Hydreight Technologies**: Provides a telehealth platform that streamlines the patient journey from consultation to prescription and delivery. - **Truveta**: A collective of health systems that offers comprehensive data for longitudinal patient journeys, supporting health economics and outcomes research. - **Komodo Health**: Offers a Healthcare Insights Platform that provides comprehensive patient journey insights, enabling healthcare organizations to make data-driven decisions. - **IQVIA**: Recognized for its integration of generative AI in clinical research, enhancing patient journey insights and operational excellence. - **Relias**: Acquires Feedtrail to enhance patient and employee experiences, improving care outcomes. - **MedAdvisor Solutions**: A medication management platform that supports patient engagement and adherence. - **KnippeRx**: A company revolutionizing Pharma Patient Assistance Programs through advanced technology and patient-focused strategies. - **Trialbee**: A technology-driven patient recruitment leader for clinical trials, partnering with Belong.Life to enhance recruitment processes. - **TeleVox**: A platform that enhances patient relationship management through omnichannel interactions and AI-enabled solutions. - **Guidehealth**: A value-based care enablement startup providing technology and support to health systems. ### Partnerships and Collaborations - **Dialog Health and AMSURG**: This partnership enhances patient journey workflows through innovative healthcare communication solutions, improving patient outcomes and experiences. - **NordicAE and Benevolence Health**: Assist hospitals in preparing for the CMS TEAM model, focusing on optimizing clinician, physician, and patient journeys. - **RLDatix and SocialClimb**: Acquisition to enhance patient experience capabilities and improve care delivery insights. - **Aleris and Physitrack**: A strategic investment to improve home exercise prescriptions and patient journey personalization. - **Mindsprint and MedAdvisor Solutions**: Developing next-generation patient engagement platforms to improve health outcomes. - **Trialbee and Belong.Life**: This partnership aims to create an Omnichannel Network to connect qualified patients with clinical research opportunities. - **ixlayer and biopharma clients**: Collaboration to enhance patient experiences through the ixEngage platform, facilitating quicker access to lab testing. - **Komodo Health and Databricks**: Expanding access to patient journey insights through the Databricks Marketplace. - **Truveta and healthcare systems**: Truveta's partnerships enhance data offerings for research and patient journey insights. - **Epic and Healthcare Providers**: Collaboration to integrate AI into clinical workflows, improving patient care and operational efficiency. - **Innovaccer and various healthcare organizations**: Innovaccer's collaborations aim to enhance patient experiences and streamline operations through advanced software solutions. - **PurpleLab and Payerset**: Partnering to launch a price intelligence solution suite aimed at enhancing healthcare pricing transparency. - **SEQSTER and PatientsLikeMe**: Strategic partnership to enhance clinical trial recruitment and patient engagement through real-time EHR data. - **Abridge and Yale New Haven Health**: Collaboration to study the impact of ambient AI on healthcare experiences. - **Caris Life Sciences and MiBA**: Collaborating to enhance physician education and insights for cancer research and personalized treatment plans. - **Omada Health's ANSERS initiative**: Omada Health's initiative aims to evaluate the relationship between medication usage and lifestyle program participation to improve long-term weight health outcomes. - **OM1 and pharmaceutical companies**: OM1 partners with leading pharmaceutical companies to develop tailored healthcare solutions and improve research accuracy. - **Texas A&M Health and BurstIQ**: Utilizing the LifeGraph platform to enhance clinical research and patient-researcher interactions. - **Helix and Komodo Health**: Integrate genomic datasets with longitudinal patient-level data to enhance insights into medication usage and treatment adherence. ### Innovations, Trends, and Initiatives - **Patient Journey Analytics**: Komodo Health's platform combines real-world patient data with AI to enhance understanding of patient journeys across various diseases. - **Patient journey orchestration platforms**: RevSpring's OmniBrain platform enhances patient engagement through self-service access for healthcare providers. - **Digital Experience Platforms (DXP)**: Hospitals are adopting DXPs to personalize patient journeys and enhance interactions through tailored experiences. - **Integrated Care Pathways (ICPs)**: Aiming to improve patient outcomes by integrating prevention and wellness into the healthcare journey. - **Patient Experience Dataset**: Greenphire's dataset provides detailed information on patient stipends, reimbursements, and regulatory compliance, enhancing the patient journey in clinical trials. - **Patient-Focused CRM Systems**: Courier Health's CRM system aims to improve medication adherence through personalized engagement strategies. - **Patient-Centered Solutions**: Healthcare organizations are increasingly adopting integrated communication platforms to streamline workflows and improve patient engagement. - **User Experience (UX) Design**: Emphasizing the importance of user-centered design in healthcare to enhance patient satisfaction and provider efficiency. - **Personalized Patient Engagement**: Healthcare leaders predict a shift towards personalized engagement strategies that address social determinants of health. - **ixEngage**: A platform that accelerates the patient journey by improving communication and access to lab testing. - **AI-Enabled Patient Flow Platforms**: Emerging to streamline patient movement and improve care delivery, addressing capacity constraints in healthcare systems. - **Self-Service Trends**: Patients are empowered to manage their healthcare experiences through self-service options, reflecting a shift towards consumer-driven services. - **Patient Flow Solution**: Kontakt.io's solution utilizes Bluetooth technology for real-time patient tracking, improving care coordination. - **Patient-Centered Digital Technologies**: Shift from direct interactions to digital technologies, enhancing efficiency but creating data management challenges. - **Digital Patient Engagement**: Zappix's platform aims to reduce no-shows and enhance patient satisfaction through automation. - **Omnichannel Patient Engagement**: Trialbee's Honey Platform centralizes recruitment activities, improving patient recruitment efficiency and ROI. - **Iris Telehealth's Virtual Clinic**: A comprehensive care model integrating behavioral healthcare into patient journeys. - **TeleVox PRM Platform**: Enhances patient experiences and care outcomes through improved patient relationship management. - **Real-world data integration**: Truveta's expanded data offerings support longitudinal patient journey analysis and real-world evidence generation. - **MedBridge Pathways**: A hybrid MSK solution demonstrating positive outcomes by facilitating access to conservative care. ### Challenges and Concerns - **Patient Experience Gaps**: Despite advancements in technology, many patients report stagnation in their healthcare experiences, highlighting the need for improved integration. - **Patient Engagement**: Despite advancements, many patients experience clunky appointment scheduling and poor digital interactions, leading to dissatisfaction. - **Data Fragmentation**: Issues with incomplete data and lack of clear diagnostic codes hinder the understanding of patient journeys, especially in rare diseases. - **Healthcare System Navigation**: Patients report frustrations with the complexities of navigating the healthcare system, indicating a need for improved support. - **Patient engagement strategies**: Healthcare organizations face challenges in implementing personalized communication methods to enhance patient engagement. - **Integration of technology in patient care**: Balancing efficiency with compassion remains a challenge as healthcare organizations adopt new technologies. - **Data Utilization**: Over 80% of healthcare data remains underutilized due to its unstructured nature, complicating the patient journey. - **Patient Experience Measurement**: Current methods of measuring patient experience are inadequate, failing to capture diverse patient perspectives and leading to declining response rates. - **Access to Innovative Treatments**: Challenges in ensuring diverse patient populations, particularly older patients, have access to new technologies and treatments. - **Patient Experience with AI**: Patients express a preference for human interaction over AI for medical advice, despite openness to AI for administrative tasks. - **Integration of AI**: Concerns about ensuring that AI enhances patient experiences without compromising the essential human touch in care. - **Regulatory Complexities**: Pharmaceutical companies face hurdles in navigating legal and regulatory challenges when implementing direct-to-patient models. - **Capacity Constraints**: Hospitals are facing challenges in managing patient flow and meeting revenue goals, necessitating transformation in patient flow management. - **Prior Authorization Burdens**: The prior authorization process creates workflow challenges for providers, negatively affecting patient care. - **AI Adoption Hesitance**: Patients express hope for AI to enhance their experience but remain concerned about inaccuracies. - **Access and Cost Barriers**: Access and cost challenges are major factors influencing medication persistence, with many patients discontinuing treatments due to these issues. - **Medication Nonadherence**: Despite advancements, a significant percentage of patients do not adhere to prescribed regimens, leading to health risks and increased costs. ## Related Topics [[Patient Experience]]