# Patient Communication * **Definition:** The process of conveying information between healthcare providers and patients through various digital channels, aimed at improving patient engagement, satisfaction, and the overall patient experience. * **Taxonomy:** Healthcare Topics / Patient Communication ## News * Selected news on the topic of **Patient Communication**, for healthcare technology leaders * 9.2K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/16/2025 | [**How Payer-Provider Collaboration is Creating A More Patient-Friendly Healthcare Industry**](https://hitconsultant.net/2025/05/16/how-payer-provider-collaboration-is-creating-a-more-patient-friendly-healthcare-industry/) | [[HIT Consultant]] | | 5/2/2025 | [**The Official Top 20 Healthcare Technology Companies of 2025 - Morningstar**](https://www.morningstar.com/news/accesswire/1023214msn/the-official-top-20-healthcare-technology-companies-of-2025) | [[Morningstar]] | | 4/29/2025 | [**ICT Adoption in Healthcare and Life Sciences Set to Accelerate, Projected to Grow at 14.58 ...**](https://finance.yahoo.com/news/ict-adoption-healthcare-life-sciences-140000672.html) | [[Yahoo Finance]] | | 4/8/2025 | [**Law firms predict more growth in healthcare Ml health**](https://www.modernhealthcare.com/legal/physician-practices-mergers-law-firms) | [[Modern Healthcare]] | | 3/25/2025 | [**Black Book Research Releases 2025 Comprehensive Guide to Patient Engagement and ...**](https://finance.yahoo.com/news/black-book-research-releases-2025-114500538.html) | [[Yahoo Finance]] | | 3/13/2025 | [**Affineon Secures $5M to Power Physician Productivity**](https://www.healthcareittoday.com/2025/03/13/affineon-secures-5m-to-power-physician-productivity/) | [[Healthcare IT Today]] | | 1/31/2025 | [**Interactive Patient Engagement Solutions Market Size to Hit USD 72.46 Billion by 2032 - SNS Insider**](https://finance.yahoo.com/news/interactive-patient-engagement-solutions-market-145500446.html) | [[Yahoo Finance]] | | 1/28/2025 | [**Technology and trends shaping healthcare in 2025 - Becker's Hospital Review**](https://www.beckershospitalreview.com/healthcare-information-technology/technology-and-trends-shaping-healthcare-in-2025.html) | [[Beckers Hospital Review]] | | 12/27/2024 | [**Digital Transformation in Healthcare - 2025 Health IT Predictions**](https://www.healthcareittoday.com/2024/12/27/digital-transformation-in-healthcare-2025-health-it-predictions/) | [[Healthcare IT Today]] | | 12/23/2024 | [**China's Digital Healthcare Transformation: Local Vendors Lead 2025 EHR Adoption ...**](https://finance.yahoo.com/news/chinas-digital-healthcare-transformation-local-150000005.html) | [[Yahoo Finance]] | | 12/17/2024 | [**Report shows overwhelming doctor support for virtual care - Healthcare IT News**](https://www.healthcareitnews.com/news/report-shows-overwhelming-doctor-support-virtual-care) | [[Healthcare IT News]] | | 12/11/2024 | [**Studies, Surveys and Reports: What Can We Learn?**](https://www.healthitanswers.net/studies-surveys-and-reports-what-can-we-learn-3/) | [[Health IT Answers]] | | 12/7/2024 | [**With an anticipated CAGR of 7.5the Invasive Blood Pressure Monitoring Sensors Market ...**](https://www.linkedin.com/pulse/anticipated-cagr-75-invasive-blood-pressure-monitoring-ymmbe) | [[Linkedin]] | | 11/27/2024 | [**Comprehensive Examination of the Healthcare Software As A Service Market - LinkedIn**](https://www.linkedin.com/pulse/comprehensive-examination-healthcare-software-service-bpitc) | [[Linkedin]] | | 11/22/2024 | [**The size of the Cloud Technologies in Health Care Market, industry trends, and the 12.3 ... - LinkedIn**](https://www.linkedin.com/pulse/size-cloud-technologies-health-care-marketindustry-trends-mvuye) | [[Linkedin]] | | 11/20/2024 | [**Mobile Healthcare (mHealth) Solutions Market Growth Outlook 2024-2031 - LinkedIn**](https://www.linkedin.com/pulse/mobile-healthcare-mhealth-solutions-market-growth-outlook-jxfde) | [[Linkedin]] | | 11/12/2024 | [**Artera Government Solutions Grows Leadership Team To Continue Support of Federal Agencies**](https://www.prnewswire.com/news-releases/artera-government-solutions-grows-leadership-team-to-continue-support-of-federal-agencies-302303402.html) | [[PR Newswire]] | | 11/12/2024 | [**Artera Government Solutions Grows Leadership Team To Continue Support of Federal Agencies**](https://www.morningstar.com/news/pr-newswire/20241112la55130/artera-government-solutions-grows-leadership-team-to-continue-support-of-federal-agencies) | [[Morningstar]] | | 11/11/2024 | [**Population Health Management Market to Grow by USD 22.55 Billion from 2024-2028 ...**](https://www.prnewswire.com/news-releases/population-health-management-market-to-grow-by-usd-22-55-billion-from-2024-2028--driven-by-rising-adoption-of-healthcare-it-report-with-ai-impact-on-trends---technavio-302300769.html) | [[PR Newswire]] | | 11/1/2024 | [**Artera unveils AI co-pilots to ease patient communication headaches**](https://www.fiercehealthcare.com/ai-and-machine-learning/artera-unveils-ai-co-pilots-ease-patient-communication-headaches) | [[FierceHealthcare]] | | 10/18/2024 | [**Artera Announces New AI Products and Harmony Platform Enhancements**](https://www.prnewswire.com/news-releases/artera-announces-new-ai-products-and-harmony-platform-enhancements-302280616.html) | [[PR Newswire]] | | 10/16/2024 | [**Parakeet Health raises $3M for expansion, development - MobiHealthNews**](https://www.mobihealthnews.com/news/parakeet-health-raises-3m-expansion-development) | [[MobiHealthNews]] | | 8/30/2024 | [**Revenue Cycle Management Market to Witness 11.10AGR by 2031 on Increased ... - EIN News**](https://tech.einnews.com/pr_news/739507524/revenue-cycle-management-market-to-witness-11-10-cagr-by-2031-on-increased-adoption-of-electronic-medical-records) | tech.einnews.com | | 8/8/2024 | [**Health IT Business News, Financial Edition - August 8, 2024**](https://www.healthitanswers.net/health-it-business-news-financial-edition-august-8-2024/) | [[Health IT Answers]] | | 7/25/2024 | [**Artera Expands Support for Underserved Communities With Multiple New Federally ... - PR Newswire**](https://www.prnewswire.com/news-releases/artera-expands-support-for-underserved-communities-with-multiple-new-federally-qualified-health-center-partners-302205949.html) | [[PR Newswire]] | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **Weave**: Recognized as the best patient communication software in the dental industry, offering customizable solutions for improving patient interactions through various communication methods. - **Artera**: A leader in patient communications, providing integrated communication technologies to enhance patient experiences. - **RevSpring**: Offers OmniBrain, a platform for personalized patient communications and engagement. - **CareMessage**: A company focused on improving patient engagement through AI tools that address social determinants of health. - **Sure Med Compliance**: Develops patient engagement programs to improve healthcare outcomes through digital solutions. - **Mitel**: Provider of healthcare collaboration platforms aimed at enhancing patient communication and operational efficiency. - **Black Book Research**: Provides insights and analysis on patient engagement technologies and trends in healthcare communications. - **CrossTx**: Provides solutions for Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). - **Parakeet Health**: A generative AI company that automates patient communication tasks to enhance engagement. - **Medsender**: An AI-powered workflow automation platform that reduces administrative burdens and enhances patient communications. - **Epic Systems**: A healthcare technology company focused on enhancing patient communication through user-friendly interfaces in their MyChart platform. - **SeamlessMD**: Recognized for its Digital Care Journey platform in Patient Education and Remote Patient Monitoring. - **Paubox**: Offers HIPAA-compliant email solutions and forms for secure patient data collection. - **Salesforce**: Provider of cloud-based solutions that improve patient engagement and healthcare delivery. - **Andor Health**: Led by Raj Toleti, innovates healthcare IT to enhance communication and collaboration among care teams. - **Tebra**: A healthcare technology company focused on improving patient-provider interactions and operational efficiency for independent healthcare providers. ### Partnerships and Collaborations - **Sure Med Compliance and Valet Health**: Collaborating to create a patient engagement program that enhances education and engagement for interventional procedures. - **Artera's expansion with FQHCs**: Adding over 12 new partners to enhance patient communications for underserved populations. - **OpenNotes and Beth Israel Deaconess Medical Center with Abridge**: Partnering to enhance patient-clinician transparency through AI-generated visit summaries, focusing on usability for patients. - **TMA Solutions and True IDC**: Combining AI expertise with cloud infrastructure to enhance patient communication and care coordination. - **Artera and FQHCs**: Expanded partnerships with over 12 new FQHCs to enhance patient communications and improve access to healthcare services for underserved populations. - **Avelity and Janus**: Partnership to improve healthcare reporting and performance. - **Artera and Hyro**: Partnered to launch Artera Care Assist, an AI-powered virtual assistant for secure, multilingual messaging and automated patient interactions. - **Artera and healthcare organizations**: Artera's AI Co-Pilot Agents have been adopted by over 100 healthcare organizations to enhance communication and efficiency. - **HFMA and FinThrive**: Acquisition aimed at enhancing revenue cycle management technology in healthcare. - **Artera and Azara**: Collaboration to strengthen capabilities in supporting Federally Qualified Health Centers. - **SonarMD with LyfeMD and Movement Genius**: To provide holistic health support for patients with Inflammatory Bowel Disease. - **CrossTx and Artemis Global RPM**: Strategic partnership to enhance RPM and CCM programs across the U.S. - **Yidu Tech**: Collaborates with various stakeholders in the healthcare sector to leverage AI for precise healthcare delivery. - **Cognizant and Optum**: Mergers and acquisitions to enhance healthcare analytics capabilities. - **Medsender and Ballast Point Ventures**: Medsender secured a $5 million Series A investment to enhance its commercial team and accelerate technology development. ### Innovations, Trends, and Initiatives - **Patient-Centered Communication**: The shift towards digital technologies is transforming how healthcare providers interact with patients, emphasizing efficiency and personalization. - **Personalized Patient Engagement**: Enhancing satisfaction by tailoring healthcare interactions to individual preferences and behaviors. - **AI in Patient Communication**: AI technologies are being integrated into healthcare to streamline patient communication, enhance engagement, and improve operational efficiency. - **AI and Machine Learning**: Enhancing data analytics, consumer experiences, and transaction security in patient communication. - **MDAware Technology by Emory Healthcare**: Improves communication efficiency by triaging patient messages to appropriate staff, enhancing patient satisfaction. - **OmniChannel Communication**: RevSpring's OmniBrain platform orchestrates individualized patient communications through various channels, enhancing engagement. - **Generative AI in Healthcare**: Transforming patient communication and care delivery through advanced data management and personalized treatment strategies. - **AI-Powered Tools**: Companies like Artera and CareMessage are introducing AI-driven products to streamline patient communications and improve engagement. - **Cloud Technologies in Healthcare**: Driving operational efficiency and enhancing patient engagement tools. - **Telehealth and Remote Monitoring**: The COVID-19 pandemic has accelerated the adoption of telehealth solutions, facilitating continuous patient communication. - **Patient Engagement Technologies**: The 2025 Black Book report highlights trends such as the adoption of AI-driven solutions and omnichannel communication, with 85% of healthcare organizations investing in AI technologies. - **Paubox Forms**: Launched HIPAA-compliant online forms to enhance patient data collection and improve privacy and security in communications. - **Remote Patient Monitoring (RPM)**: Focuses on patient-centered care and personalized medicine through real-time health data collection. - **Telehealth and Connected Devices**: Transform healthcare delivery but introduce new security risks and vulnerabilities. - **Telehealth Adoption**: A significant preference for telehealth services has been noted, with 83% of physician telemedicine users wanting it to remain a permanent aspect of their practice. - **Artera's New Features**: Introduced features like Artera Pulse Outreach and Artera Branded Messaging to improve patient outreach and engagement through personalized SMS experiences. - **Language Services Expansion**: GLOBO is evolving into a patient communications company, providing linguistic services throughout the healthcare journey. - **Telehealth Flexibilities by CMS**: Extended to improve access to healthcare services for patients across the U.S. ### Challenges and Concerns - **Communication Overload**: Healthcare providers face challenges with communication overload, which can overwhelm both patients and staff, necessitating streamlined communication solutions. - **Data Privacy and Regulatory Compliance**: Challenges in ensuring compliance with regulations like HIPAA and GDPR in the context of patient communication technologies. - **Data Privacy and Security**: Healthcare organizations must prioritize data privacy and security while leveraging AI for patient communication. - **Integration Complexities**: Challenges in adopting new technologies, particularly for healthcare providers accustomed to traditional communication methods. - **Workforce Shortages**: Hospitals are struggling with staffing shortages, which impacts the quality and efficiency of patient communication. - **Interoperability Issues**: Ongoing challenges in integrating various healthcare systems to improve patient communication and data sharing. - **Patient Experience**: Hospitals struggle to create a clear and satisfying financial experience for patients. - **Data Security**: Concerns regarding the security of patient data in cloud-based and web applications. - **Data Privacy and Ethical Considerations**: Need for careful deliberation in AI applications, especially regarding patient data access. - **Healthcare Fraud**: Regulatory variations and reimbursement policies pose challenges for Remote Patient Monitoring. - **Implementation Costs**: High implementation costs and data security concerns persist as challenges in adopting advanced technologies for patient management. - **Data Privacy and AI Implementation**: Concerns regarding the accuracy and bias in AI implementations highlight the need for careful vetting of technologies to ensure patient safety and data privacy. - **Regulatory Challenges**: Healthcare organizations must navigate complex regulations and frequent updates to ensure compliance. - **Cybersecurity Risks**: Increased data interconnectivity raises concerns about data breaches and compliance with HIPAA regulations. - **Regulatory Compliance**: Healthcare organizations face challenges in meeting stringent regulatory requirements. - **Trust in AI**: Concerns about the reliability of AI in healthcare, with a significant portion of professionals expressing distrust in generative AI for healthcare decisions. - **Cybersecurity Threats**: Ransomware attacks, such as the one on Oklahoma Medical Center, raise concerns about patient data security. ## Related Topics [[Patient Communications]]; [[Clinical Communication]]; [[Patient Education]]; [[Patient Care]]; [[Healthcare Communication]]; [[Patient Management]]; [[Patient Engagement]]