# Hospital Transfer Center * **Definition:** A centralized facility or service within a healthcare organization that manages the transfer of patients between hospitals or healthcare facilities, coordinating logistics, communication, and clinical information to ensure timely and efficient patient movement. * **Taxonomy:** Healthcare Topics / Hospital Transfer Center ## News * Selected news on the topic of **Hospital Transfer Center**, for healthcare technology leaders * 415 news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/21/2025 | [**HealthEdge Sets Course to Become an AI-Native Enterprise with Enterprise-Wide Migration to AWS**](https://finance.yahoo.com/news/healthedge-sets-course-become-ai-130000090.html) | [[Yahoo Finance]] | | 5/5/2025 | [**Readers Write: The New Reality of Ransomware: Why Your Epic Environment Needs an Isolated Recovery Plan**](https://histalk2.com/2025/05/05/readers-write-the-new-reality-of-ransomware-why-your-epic-environment-needs-an-isolated-recovery-plan/) | [[HISTalk]] | | 3/4/2025 | [**2 health systems collaborate with Oracle Health on new features**](https://www.beckershospitalreview.com/ehrs/2-health-systems-collaborate-with-oracle-health-on-new-features.html) | [[Beckers Hospital Review]] | | 2/21/2025 | [**Re-Visioning Bed Management at South Florida's Memorial Healthcare System**](https://www.hcinnovationgroup.com/clinical-it/workflow/article/55269999/re-visioning-bed-management-at-south-floridas-memorial-healthcare-system) | [[Healthcare Innovation]] | | 2/3/2025 | [**How UMass Memorial's digital hub is redefining patient care**](https://www.beckershospitalreview.com/digital-health/how-umass-memorials-digital-hub-is-redefining-patient-care.html) | [[Beckers Hospital Review]] | | 1/8/2025 | [**State-of-the-Art Intraoperative 3D Imaging Now Offered at Nicklaus Children's Hospital**](https://www.prnewswire.com/news-releases/state-of-the-art-intraoperative-3d-imaging-now-offered-at-nicklaus-childrens-hospital-302346079.html) | [[PR Newswire]] | | 12/30/2024 | [**TigerConnect Acquires Twiage, Enhancing Real-Time EMS to Hospital Communication for ...**](https://www.healthcareittoday.com/2024/12/30/tigerconnect-acquires-twiage-enhancing-real-time-ems-to-hospital-communication-for-streamlined-emergency-care/) | [[Healthcare IT Today]] | | 12/20/2024 | [**Teladoc Health Expands AI-Driven Virtual Care Solutions**](https://thehealthcaretechnologyreport.com/teladoc-health-expands-ai-driven-virtual-care-solutions/) | [[Healthcare Technology Report]] | | 12/16/2024 | [**Promise of Value-Based Care Through Engagement and Outreach**](https://hitconsultant.net/2024/12/16/promise-of-value-based-care-through-engagement-and-outreach/) | [[HIT Consultant]] | | 11/20/2024 | [**TigerConnect Acquires Twiage, Enhancing Real-Time EMS to Hospital Communication for Streamlined Emergency Care**](http://www.businesswire.com/news/home/20241120649595/en/TigerConnect-Acquires-Twiage-Enhancing-Real-Time-EMS-to-Hospital-Communication-for-Streamlined-Emergency-Care/?feedref=JjAwJuNHiystnCoBq_hl-RLXHJgazfQJNuOVHefdHP-D8R-QU5o2AvY8bhI9uvWSD8DYIYv4TIC1g1u0AKcacnnViVjtb72bOP4-4nHK5ieT3WxPE8m_kWI77F87CseT) | [[Business Wire]] | | 11/20/2024 | [**TigerConnect Acquires Twiage, Enhancing Real-Time EMS to Hospital Communication for Streamlined Emergency Care**](http://www.businesswire.com/news/home/20241120649595/en/TigerConnect-Acquires-Twiage-Enhancing-Real-Time-EMS-to-Hospital-Communication-for-Streamlined-Emergency-Care/?feedref=JjAwJuNHiystnCoBq_hl-Q-tiwWZwkcswR1UZtV7eGe24xL9TZOyQUMS3J72mJlQ7fxFuNFTHSunhvli30RlBNXya2izy9YOgHlBiZQk2LOzmn6JePCpHPCiYGaEx4DL1Rq8pNwkf3AarimpDzQGuQ==) | [[Business Wire]] | | 11/11/2024 | [**Nicklaus Children's Hospital is Honored for Digital Excellence as a 2024 Digital Health Most Wired Survey Recipient**](https://www.prnewswire.com/news-releases/nicklaus-childrens-hospital-is-honored-for-digital-excellence-as-a-2024-digital-health-most-wired-survey-recipient-302301702.html) | [[PR Newswire]] | | 11/8/2024 | [**A Florida system's care coordination strategy, version 2.0**](https://www.beckershospitalreview.com/care-coordination/a-florida-systems-care-coordination-system-2-0.html) | [[Beckers Hospital Review]] | | 11/5/2024 | [**AHA criticizes 2.9ncrease in CMS' OPPS final rule - Healthcare Finance News**](https://www.healthcarefinancenews.com/news/aha-criticizes-29-increase-cms-opps-final-rule) | [[Healthcare Finance]] | | 10/30/2024 | [**How healthcare systems are increasing margins by reimagining their command center ...**](https://www.beckershospitalreview.com/hospital-management-administration/how-healthcare-systems-are-increasing-margins-by-reimagining-their-command-center-strategies-with-ai.html) | [[Beckers Hospital Review]] | | 10/24/2024 | [**Community Health Systems, Inc. (CYH) Q3 2024 Earnings Call Transcript - Seeking Alpha**](https://seekingalpha.com/article/4729302-community-health-systems-inc-cyh-q3-2024-earnings-call-transcript) | [[Seeking Alpha]] | | 10/16/2024 | [**Duke, GE HealthCare expand AI hospital command center**](https://www.beckershospitalreview.com/healthcare-information-technology/innovation/duke-ge-healthcare-expand-ai-hospital-command-center/) | [[Beckers Hospital Review]] | | 9/11/2024 | [**Community Health Systems Announces That Lynn Simon, MD, President, Healthcare ... - Morningstar**](https://www.morningstar.com/news/business-wire/20240911869685/community-health-systems-announces-that-lynn-simon-md-president-healthcare-innovation-and-chief-medical-officer-will-retire-and-transition-into-a-consulting-role-at-the-end-of-the-year) | [[Morningstar]] | | 9/11/2024 | [**Community Health Systems Announces That Lynn Simon, MD, President, Healthcare Innovation and Chief Medical Officer, Will Retire and Transition Into a Consulting Role at the End of the Year**](http://www.businesswire.com/news/home/20240911869685/en/Community-Health-Systems-Announces-That-Lynn-Simon-MD-President-Healthcare-Innovation-and-Chief-Medical-Officer-Will-Retire-and-Transition-Into-a-Consulting-Role-at-the-End-of-the-Year/?feedref=JjAwJuNHiystnCoBq_hl-RLXHJgazfQJNuOVHefdHP-D8R-QU5o2AvY8bhI9uvWSD8DYIYv4TIC1g1u0AKcacnnViVjtb72bOP4-4nHK5ieT3WxPE8m_kWI77F87CseT) | [[Business Wire]] | | 8/14/2024 | [**Streamlining Patient Transitions for Better Outcomes**](https://hitconsultant.net/2024/08/14/streamlining-patient-transitions-for-better-outcomes/) | [[HIT Consultant]] | | 7/17/2024 | [**Renowned Faculty Join Medlive Advisory Board: Medical Experts Provide Guidance for Educational Design**](https://www.prnewswire.com/news-releases/renowned-faculty-join-medlive-advisory-board-medical-experts-provide-guidance-for-educational-design-302199471.html) | [[PR Newswire]] | | 7/16/2024 | [**What are health systems' top digital priorities? - Becker's Hospital Review**](https://www.beckershospitalreview.com/digital-health/what-are-health-systems-top-digital-priorities.html) | [[Beckers Hospital Review]] | | 7/12/2024 | [**11 health system executives named to telehealth leadership council**](https://www.beckershospitalreview.com/telehealth/11-health-system-executives-named-to-telehealth-leadership-council.html) | [[Beckers Hospital Review]] | | 3/16/2024 | [**6 HIMSS Announcements You Don't Want to Miss**](https://medcitynews.com/2024/03/himss-healthcare-technology/) | [[MedCity News]] | | 8/15/2019 | [**Industry Voices-How transfer center optimization can maximize fee-for-service and value-based revenue**](https://www.fiercehealthcare.com/hospitals-health-systems/industry-voices-how-transfer-center-optimization-can-maximize-fee-for) | [[FierceHealthcare]] | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **Community Health Systems, Inc.**: A healthcare organization that has developed a Transfer Center and Patient Access Center to improve patient transfer processes and centralized scheduling. - **Children's Healthcare of Atlanta**: Successfully transferred over 200 patients to a new hospital in a record time, showcasing effective hospital transfer operations. - **TigerConnect**: Offers pre-hospital and transfer solutions aimed at improving emergency care coordination and streamlining workflows for emergency departments and patient transfers. - **Medically Home**: Provider of clinical command center services for hospital-at-home care. - **Memorial Healthcare System**: Launched a 24/7 Care Coordination Center to improve patient safety and operational efficiency across healthcare facilities. - **Conduit Health Partners**: Provides innovative healthcare solutions, including patient transfer and remote monitoring services, improving access to care across multiple states. - **SCP Health**: Partnered with Medically Home to deliver hospital-at-home services. - **TeleTracking Technologies**: A healthcare technology company that provides solutions for patient flow and capacity management, including the Capacity IQ and Transfer IQ platforms. - **GE HealthCare**: Provider of command center software and real-time data tools to enhance hospital operations. - **pac-IQ**: A health tech startup focused on simplifying patient transfers from hospitals to post-acute facilities, recently acquired by Direct Supply. - **Duke University Health System**: First healthcare provider to implement GE HealthCare's new real-time data tool for hospital command centers. - **Huron**: Partners with Vantiq to integrate advanced platforms into hospital workflows, enhancing patient care and operational efficiency. - **MedStar Health and BayCare Health**: Collaborate with Oracle Health to enhance health system operations, particularly in emergency response strategies. - **Viz.ai**: A health tech company that utilizes AI to improve patient transfers and outcomes, particularly in endovascular thrombectomy cases. - **Ballad Health**: A large hospital system in Appalachia that has faced criticism for quality-of-care benchmarks. - **Nicklaus Children's Hospital**: A leading pediatric hospital recognized for its advanced medical facilities and specialty programs, focusing on improving patient care and access. - **Royal Philips**: Company that received FDA clearance for remote scanning features to improve radiology operations. - **Epic Systems**: Dominant player in the EHR hospital market, with a significant market share and ongoing transitions of healthcare organizations to its EHR system. ### Partnerships and Collaborations - **Conduit Health Partners**: Generated significant revenue through outsourced transfer services, emphasizing the importance of timely patient transfers. - **Medically Home and SCP Health**: Collaborated to provide clinical command center services for hospital-at-home care. - **Cottage Hospital and ShiftMed**: A partnership to offer on-demand work opportunities for local nurses, enhancing workforce flexibility and improving patient care. - **Norman Regional Health System**: Consolidating two hospitals to enhance service delivery, with acute care services moving to a new facility. - **London Health Sciences Center and Ivey Business School**: Collaboration to develop a simulation model for resource allocation and patient transfers during the COVID-19 pandemic. - **TigerConnect and Twiage**: Acquisition to enhance communication between EMS teams and hospitals. - **MedStar Health and BayCare Health with Oracle Health**: Enhance capabilities of health system operations suite, improving emergency response and patient relocation processes. - **Justice Health and Forensic Mental Health Network**: Collaborated with local health districts to provide virtual care services in correctional settings. - **Direct Supply and pac-IQ**: A partnership that began in February 2022, leading to the acquisition of pac-IQ to enhance innovation in healthcare delivery. - **Vantiq and Huron**: Collaborate to deliver advanced AI solutions for transforming healthcare operations, focusing on predictive analytics and data-driven tools. ### Innovations, Trends, and Initiatives - **Hospital Transfer Centers**: Emerging focus on improving inter-hospital transportation and communication to enhance trauma care efficiency. - **Mercy Health's Centralized Patient Transfer Service**: Improves communication and expedites care for behavioral health patients, significantly reducing length of stay in emergency departments. - **Care Coordination Centers**: Facilities like Memorial Healthcare System are implementing real-time data management systems to streamline interfacility transfers and improve patient care. - **Care Coordination Center by Memorial Healthcare System**: Utilizes Epic EHR technology and AI-driven solutions to enhance patient care through real-time management of interfacility transfers. - **Care Coordination Center**: Memorial Healthcare System's new facility focuses on real-time management of interfacility transfers, bed capacity, and staffing needs, utilizing advanced technologies like AI and EHR. - **UMass Memorial Health's Digital Hub**: Centralizes digital medicine capabilities, including a Transfer and Access Center to facilitate efficient patient transfers. - **Patient Access Center**: Community Health Systems' initiative to streamline patient transfers and improve access to healthcare services. - **TigerConnect Pre-Hospital and Transfer Solutions**: Aims to improve emergency care coordination by streamlining workflows and enhancing communication between EMS and hospital care teams. - **Telemedicine**: Adoption accelerated during the COVID-19 pandemic, allowing hospitals to manage patient acuity without overwhelming on-site staff, thus reducing the need for patient transfers. - **Referral-IQ**: A product by pac-IQ that simplifies patient transfers from hospitals to post-acute care facilities, currently used in about 70 healthcare facilities. - **Capacity IQ**: A SaaS solution launched by TeleTracking to optimize hospital operations and improve patient flow and discharge efficiency. - **AI Integration**: Hospitals are establishing dedicated AI centers to enhance diagnosis, treatment, and patient care. - **Real-time Data Tools**: Duke University Health System's implementation of GE HealthCare's Hospital Pulse Tile to manage patient flow and capacity. - **Virtual Nursing Initiatives**: Implemented by various healthcare organizations to enhance patient care and alleviate administrative burdens on nursing staff. - **Remote Radiology Operations**: Philips' Radiology Operations Command Center (ROCC) aims to improve diagnostic imaging through remote assistance. - **Viz LVO**: AI-powered technology by Viz.ai that has increased patient transfers for endovascular thrombectomy by 14%. - **AI Technologies**: Health systems are increasingly investing in AI technologies, particularly AI scribes, to enhance clinician efficiency and reduce burnout. ### Challenges and Concerns - **Patient Transfer Awareness**: Concerns raised about how families may not know how to seek transfers in critical situations, as highlighted by a case involving Holston Valley Medical Center. - **Inter-hospital Transfer Delays**: Research highlights the need for improved communication and criteria for patient transfers to specialized trauma centers. - **Interhospital Communication Failures**: Studies indicate significant failures in communication and transportation during patient transfers, highlighting the need for better coordination. - **Patient Transfer Risks**: Patients face risks during transitions of care, including loss of critical medical information that can lead to treatment delays. - **Administrative Burdens**: Technological inefficiencies and administrative burdens hinder healthcare workers involved in patient transfers, leading to delays in patient care. - **COVID-19 Impact**: The pandemic exacerbated existing healthcare challenges, including staff shortages and increased burnout, complicating patient transfer processes. - **Quality of Care Issues**: Criticism faced by Ballad Health for failing to meet quality-of-care goals and creating a monopoly in the region, impacting patient transfer decisions. - **Emergency Department Bottlenecks**: Prolonged wait times and staffing issues lead to challenges in patient care, particularly for critical emergencies and behavioral health crises. - **Bed Shortage Projections**: Increasing hospital occupancy rates raise concerns about potential bed shortages, driven by reduced bed availability and increased care demands. - **Patient Burnout**: Long wait times and rushed care encounters are leading to patient burnout, threatening access, outcomes, and health equity. - **Staffing Challenges**: Healthcare organizations face difficulties in managing staffing needs effectively, impacting patient care quality. - **Quality of Care**: Criticism of Ballad Health for failing to meet quality benchmarks, leading to local residents' reluctance to seek care. - **Cybersecurity Threats**: Increasing ransomware attacks on hospitals due to outdated IT infrastructure and insufficient cybersecurity measures.