# IT Operations * **Definition:** The tasks and processes involved in managing the infrastructure and services that keep an organization's IT environment running smoothly, ensuring the smooth functioning of IT infrastructure and services within healthcare or healthcare technology. * **Taxonomy:** CTO Topics / IT Operations ## News * Selected news on the topic of **IT Operations**, for healthcare technology leaders * 9.8K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/28/2025 | [**Bit Cloud offers Hope AI for developers - Computer Weekly**](https://www.computerweekly.com/blog/CW-Developer-Network/Bit-Cloud-offers-Hope-AI-for-developers) | [[Computer Weekly]] | | 5/22/2025 | [**Health IT Business News - May 22, 2025**](https://www.healthitanswers.net/health-it-business-news-may-22-2025/) | [[Health IT Answers]] | | 5/17/2025 | [**Weekly Roundup - May 17, 2025 - Healthcare IT Today**](https://www.healthcareittoday.com/2025/05/17/weekly-roundup-may-17-2025/) | [[Healthcare IT Today]] | | 5/8/2025 | [**Health system CIOs' 9 best IT investments**](https://www.beckershospitalreview.com/healthcare-information-technology/health-system-cios-9-best-it-investments/) | [[Beckers Hospital Review]] | | 1/24/2025 | [**Wipro expands operations with new IT centre in Hyderabad - Yahoo Finance**](https://finance.yahoo.com/news/wipro-expands-operations-centre-hyderabad-160413638.html) | [[Yahoo Finance]] | | 12/10/2024 | [**The Future Of TechOps With GenAI**](https://www.forbes.com/councils/forbestechcouncil/2024/12/10/the-future-of-techops-with-genai/) | [[Forbes]] | | 12/10/2024 | [**VergeIO Teams with Solidigm to Deliver Extreme Storage Performance in VergeOS Version 4.13**](http://www.businesswire.com/news/home/20241210160908/en/VergeIO-Teams-with-Solidigm-to-Deliver-Extreme-Storage-Performance-in-VergeOS-Version-4.13/?feedref=JjAwJuNHiystnCoBq_hl-Q-tiwWZwkcswR1UZtV7eGe24xL9TZOyQUMS3J72mJlQ7fxFuNFTHSunhvli30RlBNXya2izy9YOgHlBiZQk2LOzmn6JePCpHPCiYGaEx4DL1Rq8pNwkf3AarimpDzQGuQ==) | [[Business Wire]] | | 12/3/2024 | [**Hitachi Vantara and Virtana Collaborate to Enhance Hybrid Cloud Infrastructure with AI ...**](https://www.prnewswire.com/news-releases/hitachi-vantara-and-virtana-collaborate-to-enhance-hybrid-cloud-infrastructure-with-ai-powered-automation-302321229.html) | [[PR Newswire]] | | 11/21/2024 | [**Carahsoft Expands Access to Forescout Cybersecurity Solutions for U.S. Department of Defense**](https://finance.yahoo.com/news/carahsoft-expands-access-forescout-cybersecurity-170000411.html) | [[Yahoo Finance]] | | 11/20/2024 | [**ASSYST Poised to Accelerate USDA's Cloud Transformation Under STRATUS BOA**](https://www.morningstar.com/news/pr-newswire/20241120ph62399/assyst-poised-to-accelerate-usdas-cloud-transformation-under-stratus-boa) | [[Morningstar]] | | 11/20/2024 | [**ASSYST Poised to Accelerate USDA's Cloud Transformation Under STRATUS BOA**](https://www.prnewswire.com/news-releases/assyst-poised-to-accelerate-usdas-cloud-transformation-under-stratus-boa-302311925.html) | [[PR Newswire]] | | 11/19/2024 | [**Spectro Cloud Closes $75m Series C Led by Growth Equity at Goldman Sachs Alternatives**](https://www.businesswire.com/news/home/20241119538933/en/Spectro-Cloud-Closes-75m-Series-C-Led-by-Growth-Equity-at-Goldman-Sachs-Alternatives) | [[Business Wire]] | | 10/7/2024 | [**Josys Saas Management Secures $100 Million in Venture Debt - PR Newswire**](https://www.prnewswire.com/news-releases/josys-saas-management-secures-100-million-in-venture-debt-302269178.html) | [[PR Newswire]] | | 10/7/2024 | [**Here's how you can explore top industries for a career in IT Operations. - LinkedIn**](https://www.linkedin.com/advice/1/heres-how-you-can-explore-top-industries-career-operations-fw9wf) | [[Linkedin]] | | 9/19/2024 | [**Gartner for Technical Professionals**](https://www.gartner.com/en/chief-information-officer/products/gartner-for-technical-professionals) | gartner.com | | 9/16/2024 | [**Ambulatory Surgical Centers IT Services Global Market 2024 To Reach $17.19 Billion By ...**](https://tech.einnews.com/amp/pr_news/741849516/ambulatory-surgical-centers-it-services-global-market-2024-to-reach-17-19-billion-by-2028-at-rate-of-18-6) | tech.einnews.com | | 9/12/2024 | [**AIOPs Market to Reach USD 213.66 Billion by 2033; Growing Adoption of Cloud-Based Infrastructure to Propel Growth**](https://finance.yahoo.com/news/aiops-market-reach-usd-213-230000108.html) | [[Yahoo Finance]] | | 9/10/2024 | [**Ambulatory Surgical Centers IT Services Market Size, Share, Demand, Trends, Forecast To 2033**](https://www.whatech.com/og/markets-research/medical/878356-ambulatory-surgical-centers-it-services-market-size-share-demand-trends-forecast-to-2033.html) | whatech.com | | 9/2/2024 | [**Jason Joseph - TradeFlock**](https://tradeflock.com/10-most-inspiring-cios-in-india-2024-jason-joseph/) | tradeflock.com | | 8/21/2024 | [**Artificial Intelligence For IT Operations Platform Market Size, Trends By 2033 In New Report ...**](https://www.whatech.com/og/markets-research/it/869581-artificial-intelligence-for-it-operations-platform-market-size-trends-by-2033-in-new-report-by-top-research-firm.html) | whatech.com | | 8/13/2024 | [**5 Key Providers Taking Precision Medicine into the Cloud**](https://www.insideprecisionmedicine.com/topics/precision-medicine/5-key-providers-taking-precision-medicine-into-the-cloud/) | [[Inside Precision Medicine]] | | 8/13/2024 | [**HSS Advances Data and Technology Priority with New Leadership - PR Newswire**](https://www.prnewswire.com/news-releases/hss-advances-data-and-technology-priority-with-new-leadership-302220750.html) | [[PR Newswire]] | | 8/13/2024 | [**VIX Vixens: 7 Attractive Stock Bets as the Fear Gauge Spikes**](https://markets.businessinsider.com/news/stocks/vix-vixens-7-attractive-stock-bets-as-the-fear-gauge-spikes-1033689165) | [[Business Insider Markets]] | | 7/16/2024 | [**A Thoughtful Revolution: The Integration of Supercomputing and AI at NYU Langone Health**](https://www.healthcareittoday.com/2024/07/16/a-thoughtful-revolution-the-integration-of-supercomputing-and-ai-at-nyu-langone-health/) | [[Healthcare IT Today]] | | 7/8/2024 | [**Cloud Solutions: Enhancing Agility and Driving Business Growth**](https://www.ciol.com/tech/cloud-solutions-enhancing-agility-and-driving-business-growth-5552177) | ciol.com | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **ServiceNow**: A company providing cloud-based services that enhance enterprise IT operations and automate workflows. - **Forescout Technologies Inc.**: A cybersecurity vendor enhancing IT operations within the Department of Defense. - **ASSYST**: A contractor selected to modernize IT operations for the USDA, focusing on cloud migration and security operations. - **Apps Associates**: A managed services provider recognized for simplifying IT operations and enhancing operational efficiency across various industries, including healthcare. - **Enteros, Inc.**: A leader in AI-driven analytics for healthcare data management, focusing on operational efficiency and cost savings. - **Tines**: An AI-powered workflow automation company that recently raised significant funding to enhance its capabilities in automating mission-critical workflows. - **Dynatrace**: A company that offers AI-driven solutions for IT operations, focusing on predictive capabilities to prevent incidents. - **Sonata Software**: A technology company specializing in AI-powered modernization engineering, enhancing IT operations for clients. - **Dantech**: An IT consulting firm focused on health and life sciences, offering advanced technology solutions to improve operations and research capabilities. - **HiBob**: Appointed Michal Lewy Harush as CIO to enhance IT strategies and infrastructure. - **Orion Innovation**: Recognized for its Modern Application Development services, collaborating with clients to co-create custom applications and modernize software development. - **Infowiz Technologies Inc.**: Provides specialized IT staffing solutions for healthcare organizations, focusing on EHR systems and regulatory compliance. - **Cisco Systems**: A key player in specialized cloud computing services for healthcare, providing solutions that enhance workflow management and data security. - **Infinx**: An AI-driven company specializing in revenue cycle solutions, enhancing healthcare management through advanced analytics and cloud-based platforms. - **Hiren Dave**: CIO and CISO at Essen Health Care, known for modernizing IT infrastructure and implementing robust cybersecurity strategies. - **Qventus, Inc.**: Developed an AI-driven Inpatient Solution to automate healthcare operations and improve patient flow. - **Jason Joseph**: An international cybersecurity executive known for aligning IT infrastructure with business goals and driving innovation in cybersecurity within healthcare. - **Jeff Surges**: CEO of RLDatix, focusing on enhancing operational efficiencies and patient care through technology. - **Sarah Hatchett**: CIO of Cleveland Clinic, emphasizing the complexities of recruiting IT talent in healthcare. ### Partnerships and Collaborations - **Star Health Insurance**: Integrates Oracle Cloud services to automate processes and enhance operational efficiency, demonstrating a commitment to digital transformation. - **ASSYST and USDA**: Selected as a Prime Contractor to modernize IT operations and enhance cloud adoption. - **Virtusa and Quality Clouds**: Strategic partnership to enhance digital operations and manage technical debt effectively. - **RLDatix and SocialClimb**: Acquisition aimed at enhancing healthcare operations software and improving patient safety and care quality. - **Infowiz Technologies Inc.**: Partners with healthcare organizations to enhance IT capabilities and improve patient care through tailored staffing solutions. - **Tata Consultancy Services and Google Cloud**: Collaborating to enhance client transformation efforts. - **Dynatrace and AI Integration**: Dynatrace's AI engine, Davis AI, aims to transition enterprises from reactive to preventive IT operations. - **Hitachi Vantara and Virtana**: Partnering to integrate AI-powered monitoring into Hitachi's EverFlex IaaS portfolio, enhancing efficiency for hybrid cloud architectures. - **Sonata Software and a US-based Technology Company**: Engaging in a $73 million, five-year partnership to enhance digital strategy through AI-powered modernization engineering. - **Dantech and AWS**: Dantech is a trusted AWS Consulting Partner, showcasing its innovative IT services at industry conferences to enhance healthcare operations. - **CarynHealth and UST**: Collaborated to leverage cloud-based technology, resulting in a cost-efficient health plan system. - **Holy Name Medical Center and Medicomp Systems**: Collaboration to develop a custom EHR system aimed at improving patient outcomes and clinical workflows. - **VergeIO and Solidigm**: Collaborated to develop VergeOS Version 4.13, enhancing hyperconverged infrastructure performance. - **NETSCOUT and Cisco/Palo Alto Networks**: Partnered to integrate AI-ready data into various platforms for better analytics. - **Seoul National University Hospital (SNUH)**: Achieved Stage 6 validation of the HIMSS Infrastructure Adoption Model, reflecting advanced IT infrastructure capabilities. - **SimiTree**: Promoted Melynda Capps Lee to enhance its capacity to provide integrated solutions for post-acute care organizations. ### Innovations, Trends, and Initiatives - **IT Operations Analytics (ITOA) Market Growth**: Projected to grow significantly due to increasing IT operations data and the need for advanced analytics. - **AIOps**: A transformative approach integrating AI with IT operations to enhance resource management and decision-making, particularly in cloud environments. - **FinOps**: A combination of finance and DevOps that helps healthcare organizations manage cloud costs and optimize investments. - **AI Integration in IT Operations**: AI is being integrated into IT operations to enhance efficiency, scalability, and security, particularly in private cloud systems. - **AI in IT Operations**: The 2025 State of Digital Operations Report emphasizes the importance of AI and automation in enhancing operational efficiency and security. - **Generative AI in TechOps**: Transforming various disciplines like AIOps, SecOps, and DevOps to enhance automation and decision-making. - **Managed Services by Apps Associates**: Designed to simplify IT operations and enhance efficiency for organizations, particularly in healthcare. - **AI-Powered IT Operations**: 81% of enterprises plan to increase investments in AI to enhance performance and scalability. - **Cloud Computing in Healthcare**: Increasing adoption for Business Process Outsourcing (BPO) services, allowing for efficient resource management and compliance with healthcare regulations. - **Health IT Trends**: Healthcare CIOs are prioritizing resource optimization and AI-driven solutions to enhance patient care and operational efficiency. - **GitOps Principles**: A methodology that AIOps adheres to for smarter cloud provisioning through automation and predictive analytics. - **Cybersecurity Investments**: Healthcare organizations are prioritizing IT investments in cybersecurity and clinical workflow optimization. - **Davis AI Enhancements**: Dynatrace's AI engine aims to predict and prevent IT incidents, enhancing operational efficiency. - **Cybersecurity Focus**: With rising cyber threats, healthcare IT operations are prioritizing cybersecurity measures, including user education and secure backups. - **AI Adoption**: Healthcare systems are increasingly adopting AI technologies to improve patient care and operational efficiency. - **AI Integration**: Healthcare organizations are increasingly adopting AI technologies to enhance clinical decision-making, operational efficiency, and patient care. - **Upskilling IT Workforce**: UCSF Health is focusing on upskilling its existing IT workforce to meet AI demands. - **Cloud-Based Solutions**: The shift to cloud-based EHR systems is improving data accessibility, care coordination, and operational efficiency in healthcare. ### Challenges and Concerns - **Talent Retention**: 39% of healthcare executives cite the retention and budgeting of qualified IT resources as their greatest operational challenge. - **Integration Costs**: High costs and complexities associated with integrating AI into existing IT operations. - **Cybersecurity Threats**: Increasing threats necessitate the dual role of CIOs in managing both IT operations and cybersecurity. - **Budget Constraints**: Healthcare IT teams must navigate budget constraints while optimizing existing environments rather than adopting new technologies. - **Legacy Technology Issues**: Over 65% of payer organizations cite legacy technology as a significant challenge limiting scalability. - **Data Management Challenges**: Healthcare organizations face increasing data volumes, regulatory compliance needs, and operational inefficiencies. - **Legacy Systems**: Healthcare payers face challenges with legacy technology, which limits scalability and incurs high costs, prompting a shift towards modern IT solutions. - **Offshore Outsourcing Risks**: While it can lead to cost savings, careful planning is required to avoid issues related to contracting, security, and compliance. - **Data Privacy and Quality**: Concerns regarding data privacy and quality are significant barriers to AI integration in IT operations. - **Legacy Technology**: Remains a significant barrier for payers, prompting them to modernize their systems incrementally. - **Implementation of AI Technologies**: A significant percentage of healthcare companies lack a cohesive strategy for implementing AI, which can hinder operational efficiency. - **Data Security**: As healthcare becomes more reliant on technology, concerns about data security and system integration are paramount. - **Skill Gaps and Data Quality**: Organizations face challenges in employee skill gaps and data quality, prompting investments in upskilling and data governance. - **Financial Pressures**: Healthcare organizations are balancing financial pressures with the need for a compelling return on investment, leading to rigorous evaluations of new spending. - **Cybersecurity Risks**: Healthcare organizations are vulnerable to data breaches and ransomware attacks, necessitating robust security measures. - **Talent Shortage**: A significant shortage of skilled IT professionals in healthcare hampers the adoption of advanced technologies. - **Data Management Issues**: Data challenges are a primary reason for AI project failures, highlighting the need for effective data strategies. - **Skill Gaps**: Organizations face challenges in finding skilled professionals in AI, data, and cloud technologies, prompting upskilling initiatives. ## Related Topics [[Technical Operations]]; [[Technology Operations]]