# Conflict Management * **Definition:** The process of identifying and addressing disagreements or disputes within healthcare settings, utilizing strategies to resolve issues effectively while maintaining professional relationships and ensuring quality patient care. * **Taxonomy:** CTO Topics / Conflict Management ## News * Selected news on the topic of **Conflict Management**, for healthcare technology leaders * 1.3K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 5/22/2025 | [**Nurse managers are 'indispensable' and in-demand. Here's how you may keep them**](https://www.mcknights.com/news/nurse-managers-are-indispensable-and-in-demand-heres-how-you-may-keep-them/) | [[McKnights Long Term Care News]] | | 5/14/2025 | [**Review: Grammarly Pro Supports Concise Communication**](https://healthtechmagazine.net/article/2025/05/review-grammarly-pro-supports-concise-communication) | [[HealthTech Magazine]] | | 5/2/2025 | [**Can You Have a Meaningful Attachment to AI? - Psychology Today**](https://www.psychologytoday.com/us/blog/our-devices-our-selves/202505/can-you-have-a-meaningful-attachment-to-ai) | [[Psychology Today]] | | 4/24/2025 | [**NexusTek Expands Secure by Design Solutions to Accelerate Innovation in Life Sciences**](https://www.prnewswire.com/news-releases/nexustek-expands-secure-by-design-solutions-to-accelerate-innovation-in-life-sciences-302437577.html) | [[PR Newswire]] | | 4/2/2025 | [**GXP-Storage Establishes Expert Advisory Board to Drive Innovation in Data-Driven ...**](https://www.marketwatch.com/press-release/gxp-storage-establishes-expert-advisory-board-to-drive-innovation-in-data-driven-managed-biostorage-solutions-453969dd) | [[MarketWatch]] | | 3/31/2025 | [**GXP-Storage Establishes Expert Advisory Board to Drive Innovation in Data-Driven Managed Biostorage Solutions**](https://www.morningstar.com/news/business-wire/20250401219217/gxp-storage-establishes-expert-advisory-board-to-drive-innovation-in-data-driven-managed-biostorage-solutions) | [[Morningstar]] | | 12/23/2024 | [**To Integrate AI Into Clinical Care, Focus on Change Management - HealthLeaders Media**](https://www.healthleadersmedia.com/innovation/integrate-ai-clinical-care-focus-change-management) | [[HealthLeaders Media]] | | 12/13/2024 | [**Title: Navigating the Generative AI Journey: A Strategic Roadmap for Healthcare Organizations**](https://blogs.perficient.com/2024/12/13/title-navigating-the-generative-ai-journey-a-strategic-roadmap-for-healthcare-organizations/) | [[Perficient Healthcare]] | | 11/27/2024 | [**LeanTaaS Announces Eighth Consecutive Transform Hospital Operations Virtual Summit in ...**](https://www.beckershospitalreview.com/hospital-management-administration/leantaas-announces-eighth-consecutive-transform-hospital-operations-virtual-summit-in-partnership-with-becker-s-healthcare.html) | [[Beckers Hospital Review]] | | 11/13/2024 | [**CobbleStone® Partners with Legal Tech Talent Network as a CobbleStone Certified Trainer - PRWeb**](https://www.prweb.com/releases/cobblestone-partners-with-legal-tech-talent-network-as-a-cobblestone-certified-trainer-302300903.html) | [[PRWeb]] | | 11/8/2024 | [**ISG to Assess Procurement Services Worldwide**](http://www.businesswire.com/news/home/20241108684257/en/ISG-to-Assess-Procurement-Services-Worldwide/?feedref=JjAwJuNHiystnCoBq_hl-Q-tiwWZwkcswR1UZtV7eGe24xL9TZOyQUMS3J72mJlQ7fxFuNFTHSunhvli30RlBNXya2izy9YOgHlBiZQk2LOzmn6JePCpHPCiYGaEx4DL1Rq8pNwkf3AarimpDzQGuQ==) | [[Business Wire]] | | 11/1/2024 | [**People first: How health systems can achieve efficiency gains - 4 takeaways**](https://www.beckershospitalreview.com/strategy/people-first-how-health-systems-can-achieve-efficiency-gains-4-takeaways.html) | [[Beckers Hospital Review]] | | 10/8/2024 | [**Artificial Intelligence - Healthcare IT News**](https://www.healthcareitnews.com/topics/artificial-intelligence?type=video%3D&page=2) | [[Healthcare IT News]] | | 10/7/2024 | [**Crisis Management Software Market to Grow by USD 2.6 Billion (2024-2028) as AI and ...**](https://www.prnewswire.com/news-releases/crisis-management-software-market-to-grow-by-usd-2-6-billion-2024-2028-as-ai-and-blockchain-adoption-boost-trends-technavio-reports-302267723.html) | [[PR Newswire]] | | 9/30/2024 | [**Hospital C-suites ditch certain leadership traits**](https://www.beckershospitalreview.com/hospital-management-administration/hospital-c-suites-ditch-certain-leadership-traits.html) | [[Beckers Hospital Review]] | | 9/14/2024 | [**Weekly Roundup - September 14, 2024 - Healthcare IT Today**](https://www.healthcareittoday.com/2024/09/14/weekly-roundup-september-14-2024/) | [[Healthcare IT Today]] | | 8/6/2024 | [**The Damouni Group Announces Launch of Strategic Communications and Corporate Affairs Agency**](http://www.businesswire.com/news/home/20240806799548/en/The-Damouni-Group-Announces-Launch-of-Strategic-Communications-and-Corporate-Affairs-Agency/?feedref=JjAwJuNHiystnCoBq_hl-RLXHJgazfQJNuOVHefdHP-D8R-QU5o2AvY8bhI9uvWSD8DYIYv4TIC1g1u0AKcacnnViVjtb72bOP4-4nHK5ieT3WxPE8m_kWI77F87CseT) | [[Business Wire]] | | 8/5/2024 | [**How Payers Can Master VBC Contract Management**](https://www.healthitanswers.net/how-payers-can-master-vbc-contract-management/) | [[Health IT Answers]] | | 7/9/2024 | [**Reining In the Wild West of AI - MedCity News**](https://medcitynews.com/2024/07/reining-in-the-wild-west-of-ai/) | [[MedCity News]] | | 7/8/2024 | [**The latest crocodile attack is tragic—but the Northern Territory doesn't have a croc problem, says researcher**](https://phys.org/news/2024-07-latest-crocodile-tragic-northern-territory.html) | [[Phys Org]] | | 7/2/2024 | [**Three Quarles Health & Life Sciences Attorneys Appointed to Leadership Positions of ...**](https://www.quarles.com/newsroom/news/three-quarles-health-life-sciences-attorneys-appointed-to-leadership-positions-of-ahlas-practice-groups) | quarles.com | | 7/1/2024 | [**North American Partners in Anesthesia (NAPA): New value-driven MSO/RCM services offer hospitals innovative solutions**](https://www.healthtechmagazines.com/north-american-partners-in-anesthesia-napa-new-value-driven-mso-rcm-services-offer-hospitals-innovative-solutions/) | [[Health Tech Magazines]] | | 6/21/2024 | [**New EU (European Union) GMP (Good Manufacturing Practice) Annex 1: Compliant Aseptic Operations Training Course (ONLINE EVENT: November 26-28, 2024) - ResearchAndMarkets.com**](http://www.businesswire.com/news/home/20240621886829/en/New-EU-European-Union-GMP-Good-Manufacturing-Practice-Annex-1-Compliant-Aseptic-Operations-Training-Course-ONLINE-EVENT-November-26-28-2024---ResearchAndMarkets.com/?feedref=JjAwJuNHiystnCoBq_hl-RLXHJgazfQJNuOVHefdHP-D8R-QU5o2AvY8bhI9uvWSD8DYIYv4TIC1g1u0AKcacnnViVjtb72bOP4-4nHK5ieT3WxPE8m_kWI77F87CseT) | [[Business Wire]] | | 6/14/2024 | [**Innovation on the Front Lines: Change Management for Successful Digital Health Implementation**](https://www.healthtechmagazines.com/innovation-on-the-front-lines-change-management-for-successful-digital-health-implementation/) | [[Health Tech Magazines]] | | 6/6/2017 | [**Five Conflict Management Strategies**](https://www.forbes.com/sites/forbescoachescouncil/2017/06/07/five-conflict-management-strategies/) | [[Forbes]] | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **DDI**: Conducts surveys highlighting the need for improved conflict management skills among emerging leaders. - **Myers-Briggs Company**: Focuses on enhancing self-awareness and understanding of others, contributing to conflict management training. - **ICIS**: Provides vital data and analytics across chemical, fertilizer, and energy markets, ensuring compliance with conflict management processes. - **MorganFranklin Consulting**: A consulting firm focusing on cybersecurity and operational resilience, recently appointed Tamara Nolan to lead its Cyber and Operational Resilience practice. - **Doug Brown**: Partner at Manatt, Phelps & Phillips, LLP, providing legal counsel and strategic consulting in healthcare crisis management. - **Damouni Group**: A communications and corporate affairs agency focused on crisis management and stakeholder engagement in the life sciences sector. - **Catholic Health**: An organization emphasizing the need for preparedness in cybersecurity to ensure business continuity. - **Jarrard Inc.**: A strategic communications consultancy enhancing change management services in healthcare. - **Everbridge**: A crisis management software vendor collaborating with National Public Warning Solutions and ATOS to enhance AI-powered crisis detection and management solutions. - **CIOs**: Chief Information Officers in healthcare organizations focusing on technology investments and management. - **Curtis E. Haas, PharmD**: Chief pharmacy officer at the University of Rochester Medical Center, addressing challenges in crisis management during shortages of sterile intravenous fluids. - **Duke University Health System**: A healthcare provider that faced a significant IT outage, highlighting the importance of cybersecurity and incident response. - **Epic**: A leading health IT company where Robert Slepin serves as an advisor, emphasizing the importance of change management in healthcare IT systems. - **North American Partners in Anesthesia (NAPA)**: A management services organization that helps health systems manage anesthesia services effectively. - **Bamboo Health**: A leader in Real-Time Care Intelligence, enhancing patient care through advanced technology solutions. - **Healthdirect**: An organization implementing an AI-powered clinical decision support system to improve national helpline services. - **HCA Healthcare**: The largest health system in the U.S., leveraging AI for clinical and administrative operations, including the Timpani project for staffing optimization. - **AvaSure**: A company focused on enhancing virtual care delivery models, hosting events to share best practices among healthcare leaders. - **LeanTaaS**: A company providing AI-powered capacity management solutions to optimize healthcare operations. - **SlicedHealth, Inc.**: A SaaS company providing cloud solutions for hospitals, focusing on revenue optimization and compliance management. ### Partnerships and Collaborations - **Bamboo Health**: Engages in strategic collaborations to improve healthcare outcomes through its Crisis Management System. - **CobbleStone Software and Legal Tech Talent Network**: A partnership to provide training and staffing services for contract lifecycle management. - **Everbridge and National Public Warning Solutions**: Collaborating to integrate AI-powered crisis detection and critical event management solutions. - **UCSF Health and Saint Francis Foundation**: Collaborating to enhance patient and family outcomes in the community post-acquisition. - **Healthdirect and Macquarie University**: Collaborated to test the accuracy of a new AI-based clinical decision support system, enhancing triage processes. - **Oracle Health and Cerner**: Oracle's acquisition of Cerner aims to enhance EHR capabilities and streamline healthcare operations. - **ProviderTrust and Ntracts**: Partnering to enhance visibility for healthcare organizations regarding vendor payment eligibility. - **Damouni Group and Life Sciences Clients**: The agency aims to empower clients to navigate the healthcare landscape through strategic communications. - **LeanTaaS**: Collaborating with nearly 200 health systems to improve resource utilization and patient access. - **Govly and Carahsoft Technology Corp.**: Announced a distribution partnership to enhance collaboration and opportunity discovery within the Public Sector supply chain. - **AvaSure's CNE Advisory Board**: A group of healthcare leaders providing insights on industry trends to help expand AvaSure's presence in virtual nursing. ### Innovations, Trends, and Initiatives - **Leadership Development Models**: New strategies proposed by leaders like Bryan Deptula to enhance conflict management skills in a post-pandemic world. - **Crisis Communication Strategies**: Emphasizing the need for clear policies and effective technology to prepare for various emergencies in healthcare settings. - **Crisis Management Software Market**: Experiencing growth driven by demand for business continuity and disaster recovery solutions, with key features like real-time interaction and emergency communications. - **AI in Crisis Management**: Tech companies are developing advanced crisis protocols and conducting stress tests to manage risks associated with cybersecurity threats. - **ICIS Assurance Review**: Ensures compliance with IOSCO principles, emphasizing the importance of conflict management in price reporting. - **Crisis Management System by Bamboo Health**: A technology solution that expedites access to behavioral health treatment, recognized for its effectiveness. - **Crisis Management in Healthcare**: The Damouni Group offers crisis management services to help clients navigate challenges in the life sciences sector. - **Change Management Frameworks**: A three-part framework focusing on compliance, safety, and ethics has been developed to assist healthcare leaders in evaluating AI tools. - **Change Management in AI Integration**: Healthcare leaders emphasize the need for effective change management strategies to facilitate AI adoption. - **Digital Health Integration**: The successful implementation of digital health technologies relies on effective change management strategies. - **Value-Based Care (VBC)**: A trend focusing on enhancing patient outcomes through collaborative care models, emphasizing the need for effective management strategies. - **Operational Improvement Technologies**: Technologies designed to enhance human involvement in healthcare operations, particularly in understaffed facilities. - **Cybersecurity Preparedness**: Healthcare organizations are prioritizing cybersecurity measures to mitigate risks associated with IT outages and data breaches. - **AI Integration in Healthcare**: The healthcare industry is increasingly adopting AI technologies, necessitating careful evaluation and management to mitigate risks. - **Generative AI in Healthcare**: CIOs are focusing on generative AI to enhance operational efficiency and patient outcomes, despite challenges in implementation. - **AI-Powered EHR**: Oracle Health's new EHR platform integrates AI to improve clinician workflows and patient care. - **Passwordless Authentication**: Imprivata's white paper advocates for a phased approach to passwordless systems to reduce clinician authentication burdens. ### Challenges and Concerns - **Emerging Leaders' Conflict Management Skills**: 49% of emerging leaders struggle with conflict management, indicating a significant training gap. - **Healthcare Professionals' Pressures**: Intensive care unit staff face significant pressures, necessitating effective conflict management strategies to maintain care standards. - **Strategic Professional Rejection (SPR)**: Affects healthcare professionals, leading to a need for improved conflict resolution training in medical education. - **Regulatory Compliance**: Healthcare organizations must navigate complex regulations while ensuring effective crisis management and operational continuity. - **Change Management in AI Adoption**: Healthcare professionals face challenges adapting to new AI systems, emphasizing the need for effective change management strategies. - **Resistance to Change**: Healthcare professionals may resist new technologies; effective communication and involvement in planning are crucial. - **Supply Chain Vulnerabilities**: The ongoing shortage of sterile fluids highlights the critical role of pharmacy teams in managing crises and ensuring continuity of care. - **Operational Efficiency**: Healthcare organizations struggle with the complexities of implementing new technologies and managing change effectively. - **Staffing Challenges**: Healthcare organizations face significant staffing shortages and clinician burnout, necessitating innovative solutions. - **Revenue Cycle Management**: Billing and coding complexities in specialties like anesthesia can impact hospital revenue, highlighting the need for accurate management. - **Cybersecurity Risks**: Healthcare systems face significant risks from cyber incidents, necessitating robust incident response plans. - **Cybersecurity Threats**: Hospitals face significant risks from cyberattacks, necessitating robust disaster preparedness to protect patient data and maintain access to critical systems. - **Integration Challenges**: Common objections to new HealthTech solutions include budget constraints, data security concerns, and the need for staff training. - **Skepticism on AI Pricing**: CIOs express concerns over high per-user costs associated with AI technologies, impacting budget planning. - **Regulatory Oversight of AI**: Concerns about patient safety due to the lack of regulatory oversight for untested AI algorithms in healthcare.