# Communications * **Definition:** The process of conveying information to patients and healthcare stakeholders through various digital channels, aimed at enhancing the patient experience and promoting effective information exchange within healthcare settings. * **Taxonomy:** CTO Topics / Communications ## News * Selected news on the topic of **Communications**, for healthcare technology leaders * 47.3K news items are in the system for this topic * Posts have been filtered for tech and healthcare-related keywords | Date | Title | Source | | --- | --- | --- | | 4/28/2025 | [**Smart Communications is Positioned as a Leader in the SPARK Matrix - PR Newswire**](https://www.prnewswire.com/news-releases/smart-communications-is-positioned-as-a-leader-in-the-spark-matrix-customer-communication-management-ccm-2025-by-qks-group-302437713.html) | [[PR Newswire]] | | 4/28/2025 | [**RainCastle Communications takes a surgical product company brand to the next level**](https://www.prnewswire.com/news-releases/raincastle-communications-takes-a-surgical-product-company-brand-to-the-next-level-302440445.html) | [[PR Newswire]] | | 4/22/2025 | [**Mitel and L-SPARK Launch Unified Communications Accelerator to Advance Next ... - Morningstar**](https://www.morningstar.com/news/business-wire/20250422626774/mitel-and-l-spark-launch-unified-communications-accelerator-to-advance-next-generation-innovations-that-drive-engagement-and-productivity-for-modern-workforces) | [[Morningstar]] | | 4/22/2025 | [**Parris Communications promotes longtime exec, hires former TV anchor**](https://www.bizjournals.com/kansascity/news/2025/04/23/parris-communications-cooper-barry-promotion-hire.html) | [[The Business Journals]] | | 4/15/2025 | [**YEO Messaging and One Beyond partner to bring integration expertise to secure business ...**](https://www.prweb.com/releases/yeo-messaging-and-one-beyond-partner-to-bring-integration-expertise-to-secure-business-communications-302428580.html) | [[PRWeb]] | | 4/7/2025 | [**Introducing Thompson Cree Advisors, a Financial Communications and Corporate Advisory Firm**](https://finance.yahoo.com/news/introducing-thompson-cree-advisors-financial-140000700.html) | [[Yahoo Finance]] | | 3/26/2025 | [**AI for Communicators Conference: Creating A Roadmap For AI-Driven ... - Yahoo Finance**](https://finance.yahoo.com/news/ai-communicators-conference-creating-roadmap-112100094.html) | [[Yahoo Finance]] | | 3/12/2025 | [**Register Now for the 5th US Annual Strategic Corporate Employee and Human Resources ...**](https://finance.yahoo.com/news/register-now-5th-us-annual-145700913.html) | [[Yahoo Finance]] | | 2/6/2025 | [**New Research Reveals Organizations Prioritize Hybrid Communications Systems ... - Business Wire**](https://www.businesswire.com/news/aptechnologynews/20250206404969/en/New-Research-Reveals-Organizations-Prioritize-Hybrid-Communications-Systems-to-Combat-Complexity-and-Improve-Resilience) | [[Business Wire]] | | 2/4/2025 | [**V2 Communications Starts 2025 Strong with New Clients, Team Members, and Networking ...**](https://finance.yahoo.com/news/v2-communications-starts-2025-strong-140000568.html) | [[Yahoo Finance]] | | 1/27/2025 | [**PPHC Acquires TrailRunner International in Major Expansion of Strategic Communications ...**](https://www.prnewswire.com/news-releases/pphc-acquires-trailrunner-international-in-major-expansion-of-strategic-communications-offering-and-geographic-reach-302360129.html) | [[PR Newswire]] | | 1/23/2025 | [**European Telecommunications Directory 2025: Comprehensive Directory of Thousands of Telecommunication Companies and Executives in the European Telecommunications Industry - ResearchAndMarkets.com**](http://www.businesswire.com/news/home/20250123562515/en/European-Telecommunications-Directory-2025-Comprehensive-Directory-of-Thousands-of-Telecommunication-Companies-and-Executives-in-the-European-Telecommunications-Industry---ResearchAndMarkets.com/?feedref=JjAwJuNHiystnCoBq_hl-Q-tiwWZwkcswR1UZtV7eGe24xL9TZOyQUMS3J72mJlQ7fxFuNFTHSunhvli30RlBNXya2izy9YOgHlBiZQk2LOzmn6JePCpHPCiYGaEx4DL1Rq8pNwkf3AarimpDzQGuQ==) | [[Business Wire]] | | 1/23/2025 | [**Alpha Advisory Group Adds Two Seasoned Corporate Communications Executives to Enhance Service Capabilities**](https://markets.businessinsider.com/news/stocks/alpha-advisory-group-adds-two-seasoned-corporate-communications-executives-to-enhance-service-capabilities-1034259935) | [[Business Insider Markets]] | | 1/1/2025 | [**High Growth Tech Stocks to Watch in January 2025 - Yahoo Finance**](https://finance.yahoo.com/news/high-growth-tech-stocks-watch-100441608.html) | [[Yahoo Finance]] | | 1/1/2025 | [**High Growth Tech Stocks Including Seojin SystemLtd And Two Others - Yahoo Finance**](https://finance.yahoo.com/news/high-growth-tech-stocks-including-060236142.html) | [[Yahoo Finance]] | | 12/20/2024 | [**Mitel Builds Strategic Momentum Heading into 2025 Fueled by Growing Demand for Hybrid ...**](https://finance.yahoo.com/news/mitel-builds-strategic-momentum-heading-202500399.html) | [[Yahoo Finance]] | | 12/13/2024 | [**Tata Communications Readies Kaleyra AI: The Game Changing, AI-Powered Future of ...**](https://finance.yahoo.com/news/tata-communications-readies-kaleyra-ai-074900016.html) | [[Yahoo Finance]] | | 12/13/2024 | [**Tata Communications Readies Kaleyra AI: The Game Changing, AI-Powered Future of ...**](https://www.prnewswire.com/news-releases/tata-communications-readies-kaleyra-ai-the-game-changing-ai-powered-future-of-customer-interactions-302331112.html) | [[PR Newswire]] | | 12/9/2024 | [**Communications Leaders are Embracing AI Despite Concerns about Misinformation and ...**](https://finance.yahoo.com/news/communications-leaders-embracing-ai-despite-170000669.html) | [[Yahoo Finance]] | | 12/5/2024 | [**Insights into the Global Wireless Communications/Technologies In Healthcare Market - LinkedIn**](https://www.linkedin.com/pulse/insights-global-wireless-communicationstechnologies-healthcare-uzwec) | [[Linkedin]] | | 11/12/2024 | [**MSR Communications Celebrates 25th Anniversary: Client Wins and Industry Insights**](https://www.prnewswire.com/news-releases/msr-communications-celebrates-25th-anniversary-client-wins-and-industry-insights-302302010.html) | [[PR Newswire]] | | 10/8/2024 | [**Tata Communications Joins Forces with Palo Alto Networks to Enhance Enterprise Cyber Resilience**](https://www.prnewswire.com/news-releases/tata-communications-joins-forces-with-palo-alto-networks-to-enhance-enterprise-cyber-resilience-302269789.html) | [[PR Newswire]] | | 9/12/2024 | [**Huntington Bank Names Timothy Miller Chief Communications Officer - PR Newswire**](https://www.prnewswire.com/news-releases/huntington-bank-names-timothy-miller-chief-communications-officer-302246788.html) | [[PR Newswire]] | | 9/6/2024 | [**CenterPoint Energy names Keith Stephens Senior Vice President and Chief Communications Officer**](https://www.prnewswire.com/news-releases/centerpoint-energy-names-keith-stephens-senior-vice-president-and-chief-communications-officer-302240833.html) | [[PR Newswire]] | | 8/6/2024 | [**Physical Security Market Trends, Size, Top Key Players, Industry Analysis, Advance ...**](https://www.barchart.com/story/news/27858147/physical-security-market-trends-size-top-key-players-industry-analysis-advance-technology-future-development-forecast-2028) | barchart.com | ## Topic Overview (Some LLM-derived content — please confirm with above primary sources) ### Key Players - **DATA Communications Management Corp.**: A provider of marketing and business communication solutions, specializing in simplifying communications for various industries, including healthcare. - **Smart Communications**: A company that provides insights into healthcare customer experience and communication trends. - **Weave Communications**: A software platform enhancing customer experience and streamlining payment processes for healthcare businesses, offering communication tools like phone systems and text messaging. - **Precisely**: A company providing customer communications solutions, focusing on personalized, compliant, and automated customer experiences. - **Beacon Communications**: A leader in critical communications and life safety systems, enhancing security solutions across various sectors, including healthcare. - **KNB Communications**: A public relations and marketing agency focusing on healthcare communications, recently enhancing its board with experienced members in healthcare and technology. - **Tata Communications**: Offers cloud-based communication solutions, enhancing customer interactions through AI. - **Spok, Inc.**: A leader in healthcare communications, providing insights into clinical communication trends and challenges. - **Messagepoint**: A leader in intelligent customer communications management, utilizing AI for personalized communication. - **NextPlat Corp**: A company focused on enhancing mission-critical communications through partnerships and technology solutions. - **OSG**: A leader in Customer Communications Management (CCM) and Customer Experience Management (CXM), recognized for its JourneyConnect suite that enhances customer engagement. - **Minds + Assembly**: A healthcare communications consultancy that has partnered with BOLDSCIENCE to enhance its strategic communications platform. - **Oracle**: A technology company integrating IoT connectivity into its communications platform for enhanced real-time communications. - **goTenna**: A company that has partnered with EVERYWHERE Communications to enhance global connectivity for critical communications in austere environments. - **ArmorText**: A secure communications solutions provider recognized for its effectiveness in security operations. - **OpenText**: A provider of secure communication and workflow solutions for healthcare, addressing challenges like fragmented communications. - **Zebra Technologies**: Enhances brand visibility and communication strategies through public relations. ### Partnerships and Collaborations - **Smart Communications and various enterprises**: Supports over 650 organizations globally with secure customer communication solutions. - **goTenna and EVERYWHERE Communications**: This collaboration focuses on providing assured situational awareness and critical communication capabilities in off-grid scenarios. - **NextPlat Corp and EVERYWHERE Communications**: A partnership to enhance mission-critical communications across Europe. - **Beacon Communications and Thompson Engineering**: Beacon acquired Thompson Engineering to expand its communications and security solutions in healthcare. - **Green Room Communications and Stevens Institute of Technology**: A strategic partnership aimed at enhancing communication of AI advancements in healthcare. - **Alpha Advisory Group**: Enhancing corporate communications through the addition of experienced professionals to improve multi-channel storytelling. - **Oracle and AT&T**: Collaboration to integrate IoT connectivity into Oracle's Enterprise Communications Platform, enhancing healthcare communication capabilities. - **Minds + Assembly and BOLDSCIENCE**: This partnership aims to enhance healthcare communications and commercialization efforts. - **CG Life and Berry & Company**: Integration of Berry & Company to enhance public relations and social media capabilities within CG Life. - **Iridium Communications and World Central Kitchen**: Collaboration to provide reliable satellite communication services for food assistance during crises. - **Tata Communications and Palo Alto Networks**: This partnership aims to integrate advanced cybersecurity technologies with digital solutions to enhance security for healthcare organizations. - **KWIKOM Communications and Tri-Ko**: KWIKOM donated $2,000 and provided free internet service to Tri-Ko, showcasing community support. - **AccessPlus and Crocker Communications**: An acquisition aimed at enhancing fiber broadband services in Massachusetts, pending regulatory approvals. - **Smarsh and Verizon**: A partnership allowing Verizon customers to procure Smarsh's mobile message capture solution for compliance with digital communications regulations. - **V2 Communications and InStride Health**: Collaborating to address the pediatric mental health crisis by providing accessible and evidence-based care. - **TruDoc Healthcare and e& enterprise**: Partnered to introduce the engageX solution for managing patient inquiries across multiple communication channels. - **YEO Messaging and One Beyond**: This partnership aims to combine YEO's privacy-first technology with One Beyond's integration expertise to enhance secure communication solutions, particularly in healthcare. - **Deerfield Group and Verge Scientific Communications**: Deerfield's acquisition of Verge expands its communications portfolio, enhancing its service offerings in the life sciences sector. ### Innovations, Trends, and Initiatives - **Healthcare Communications Investment**: Organizations are focusing on strategic healthcare communications to restore patient trust and combat misinformation. - **AI in Communications**: Conferences like AI for Communicators showcase how AI can enhance communication strategies, improve efficiency, and foster collaboration within organizations. - **Smart Communications' Global Benchmark Report**: Highlights the growing demand for personalized and timely communications in healthcare. - **ArmorText's Secure Communications**: Recognized for its performance and resilience in secure communications for healthcare. - **AI Integration in Communications**: Organizations are increasingly adopting AI-powered capabilities to improve communication tools and enhance customer experiences. - **Emerging Trends in Communications APIs**: Forecasts indicate that communications services, including rich media messaging and conversational AI, will significantly contribute to operator revenue by 2027. - **Hybrid Communications Model**: 92% of organizations prioritize a hybrid communications model to enhance flexibility and collaboration. - **Cloud-Based Communication Solutions**: NUSO's acquisition of T-Metrics aims to provide scalable communication tools for healthcare and government sectors. - **Integrated Communication Platforms**: Healthcare organizations are adopting platforms that consolidate tools to streamline workflows and reduce clinician burnout. - **Digital Media in Internal Communications**: Increased use of video and podcasts for authentic employee engagement. - **Hybrid Unified Communications Platforms**: These platforms help healthcare organizations optimize their infrastructure while ensuring data security and enhancing collaboration among teams. - **Digital Health Market Growth**: The U.S. digital health market is projected to grow significantly, driving demand for effective communication strategies. - **Vantage Methodology™ by V2 Communications**: A new approach combining industry expertise and integrated communications to deliver impactful results. - **Universal Electronic Platform for Medical Device Recalls**: An urgent need identified for improving communication during medical device recalls to enhance patient safety. - **AI-Driven Communication Tools**: Parakeet Health's platform automates contact center tasks, improving operational efficiency and patient experience. - **engageX Solution**: Introduced by TruDoc Healthcare to improve patient engagement and satisfaction through seamless communication management. - **Unified Communications Market Growth**: Projected growth from USD 136.2 billion in 2023 to USD 595.1 billion by 2032, driven by remote work and collaboration tools. - **JourneyConnect**: OSG's suite that enhances customer engagement and operational efficiency in CCM. ### Challenges and Concerns - **Managing Internal and External Communications**: Professionals must navigate messaging during uncertainty to foster collaboration and alleviate fears. - **Regulatory Compliance in Digital Communications**: Businesses in regulated industries face increasing scrutiny regarding off-channel communications. - **Patient Communication Expectations**: Patients increasingly expect personalized, relevant, and timely communications, with a strong preference for mobile and web-friendly interfaces. - **Fragmented Communication Solutions**: Experts emphasize the shift towards cohesive healthcare platforms to improve communication and patient engagement. - **Regulatory Challenges**: Healthcare organizations must navigate evolving regulations and technology changes, which can complicate communication strategies. - **Security and Data Privacy**: Organizations face challenges integrating various communication channels, necessitating robust cybersecurity measures. - **Communication Challenges in Healthcare**: Spok's survey highlights ongoing communication challenges and the need for proper training as new technologies are integrated. - **Trust in Healthcare Organizations**: Poor communication can lead to patient dissatisfaction and provider switching, emphasizing the need for transparent communication. - **Communication Restrictions**: Federal health agencies faced a communication freeze, raising concerns about public health messaging and the ability to respond effectively. - **Medical Device Recall Communications**: Current systems lack clarity and speed, posing challenges for hospital staff during recalls. - **Regulatory Compliance**: Healthcare organizations face challenges in ensuring secure communication pathways while complying with regulations like HIPAA. - **Misinformation in Healthcare**: Healthcare organizations face challenges in combating misinformation spread via social media, necessitating effective communication strategies. - **Cuts to HHS**: Cuts to the U.S. Department of Health and Human Services are expected to compromise public safety and transparency, raising concerns about effective communication of vital health information. - **Data Breach Concerns**: The partnership between YEO Messaging and One Beyond addresses the urgent need for secure communications tailored to employee interactions amid rising data breach concerns. - **Authenticity in Communications**: Over-reliance on AI can diminish employee trust and perceived authenticity. - **Misinformation and Reputation**: 72% of communications leaders are concerned about AI-driven misinformation affecting corporate reputation. - **Reliance on Fax Servers**: Despite digital transformation, healthcare organizations continue to rely on traditional fax servers, which pose inefficiencies and hidden risks. - **Technological Management**: Hospitals and clinics must navigate complex technological management challenges due to shrinking budgets and increased regulatory oversight. - **Data Silos**: Effective integration of healthcare platforms is essential to eliminate data silos and improve clinical efficiency. ## Related Topics [[Healthcare Communications]]